Cloud Operations Leadership Role

7 days ago

Bengaluru, Karnataka, India beBeeCloudOperationsLead Full time ₹ 15,00,000 - ₹ 28,00,000

Role Overview:

This role involves overseeing the implementation and management of global network monitoring tools and AI Ops solutions to ensure the reliability, performance, and security of cloud infrastructure.

Main Responsibilities:

  • Serve as technical lead for global monitoring and AI Ops initiatives across a product portfolio.
  • Develop strategies for proactive monitoring, anomaly detection, and automated incident resolution.
  • Oversee deployment and management of monitoring/logging tools like Prometheus, Grafana, OpenSearch, PagerDuty AI Ops, and Kentik.
  • Ensure comprehensive observability of cloud environments, network performance, and security metrics.
  • Collaborate with engineering teams to integrate monitoring principles into software development lifecycle (SDLC).
  • Define best practices for monitoring high-scale cloud environments across AWS, Azure, and OCI.
  • Utilize AI Ops tools to enhance event correlation, root cause analysis, and automated remediation.
  • Analyze monitoring data to identify trends, optimize system performance, and improve alerting mechanisms.
  • Provide guidance on incident response processes and drive continuous improvement in monitoring effectiveness.

Qualifications:

  • Bachelors degree in Computer Science, Information Technology, or a related field.
  • 7+ years experience in cloud operations with focus on global monitoring and AI Ops tools.
  • Expertise in cloud platforms (AWS, Azure, OCI) and their monitoring services.
  • Deep understanding and hands-on experience with Jira Cloud, Confluence, and Atlassian Service Management.
  • Strong knowledge of monitoring and observability platforms, including Prometheus, Grafana, OpenSearch, PagerDuty AI Ops, and Kentik.
  • Experience designing and implementing AI-driven monitoring solutions for large-scale environments.
  • Proficiency in automation and scripting (e.g. Python, Go, Bash) to enhance monitoring capabilities.
  • Strong analytical and problem-solving skills with ability to interpret complex monitoring data.
  • Excellent leadership, collaboration, and communication skills.
  • Ability to work in fast-paced, dynamic environment.

Preferred Qualifications:

  • Relevant certifications (e.g. AWS Certified Solutions Architect, Azure Administrator).
  • Experience with ITIL processes and best practices in incident and problem management.
  • Knowledge of cloud security monitoring and threat detection methodologies.
  • Experience in designing and modernizing monitoring tools for cloud-native and hybrid environments.

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