Cloud HCM Payroll Leadership Role

2 days ago

Bengaluru, Karnataka, India beBeePayroll Full time ₹ 19,50,000 - ₹ 23,40,000
Job Title:

Cloud HCM Payroll Team Lead

Role Description:

The key objective of this role is to oversee the development and growth of a cross-regional support function for Cloud HCM Payroll. This position will require collaboration with stakeholders, including clients and team members based in India and the UK.

This role encompasses several key responsibilities. Firstly, it involves leading and managing a team of payroll-focused support consultants, who are responsible for delivering high-quality managed services to our clients. The successful candidate will be expected to provide hands-on support, triage, diagnose, and resolve complex client issues across Cloud HCM Payroll and related modules.

Additionally, this role requires close partnership with the UK Payroll Support Lead to ensure seamless collaboration and shared ownership of outcomes. This includes aligning on service processes and client priorities. As the subject matter expert on Cloud HCM Payroll, the successful candidate will provide deep expertise in configuration, processing, troubleshooting, and legislative compliance.

Another crucial aspect of this role is supervising and contributing to quarterly Cloud HCM release cycles. This includes impact analysis, regression testing, deployment, and communication of relevant changes to clients. Furthermore, the successful candidate will deliver and coordinate training and knowledge-sharing sessions for team members to support capability growth and process alignment.

Key Responsibilities:
  1. Lead and manage a team of payroll-focused support consultants based in India and the UK.
  2. Provide hands-on support, triage, diagnose, and resolve complex client issues across Cloud HCM Payroll and related modules.
  3. Partner closely with the UK Payroll Support Lead to build a cohesive, cross-regional support function.
  4. Act as the subject matter expert on Cloud HCM Payroll, providing deep expertise in configuration, processing, troubleshooting, and legislative compliance.
  5. Supervise and contribute to quarterly Cloud HCM release cycles, including impact analysis, regression testing, deployment, and communication of relevant changes to clients.
Required Skills and Qualifications:
  • Strong leadership and team management skills, including mentoring and collaboration.
  • Excellent client-facing communication skills, both written and verbal.
  • Ability to deliver practical, value-driven solutions with creativity and innovation.
  • Strong interpersonal skills and a track record of working effectively within cross-functional teams.
  • High level of adaptability and flexibility, with the ability to build long-lasting client relationships.
Benefits:

As a cloud HCM payroll team lead, you will have the opportunity to work with a diverse range of clients and stakeholders, develop your technical skills, and progress your career in a dynamic and fast-paced environment.

Others:

Our company is committed to supporting the continuous learning and development of our employees. We encourage professional growth and offer opportunities for skill-building and advancement.

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