Desktop Support Specialist

3 weeks ago


Bengaluru, Karnataka, India Techminds IT Solutions Full time

Company Overview

Techminds IT Solutions is a renowned IT services provider and systems integrator with a focus on innovation and client satisfaction. We offer consulting, software development, infrastructure solutions, and system integration services to drive business growth and success.

Job Overview

We are seeking a skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support and assistance to end-users, troubleshooting and resolving computer hardware and software issues, and ensuring the smooth operation of desktop systems.

Key Responsibilities

  • Provide technical support and assistance to end-users regarding computer hardware, software, and network-related issues
  • Troubleshoot and resolve desktop hardware and software problems in a timely and efficient manner
  • Install, configure, and maintain desktop operating systems and software applications
  • Collaborate with the IT team to identify and implement system and software upgrades
  • Ensure the smooth operation of desktop systems and network connectivity

Requirements and Qualifications

  • 1-3 years of experience in desktop support
  • Strong knowledge of computer hardware, software, and network troubleshooting
  • Hands-on experience in desktop operating systems installation and troubleshooting
  • Proficiency in application troubleshooting and support
  • Experience in printer troubleshooting and maintenance
  • Excellent problem-solving and communication skills
  • Ability to work independently and efficiently in a fast-paced environment
  • Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), and ITIL are preferred

What We Offer

At Techminds IT Solutions, we offer a dynamic and challenging work environment that encourages growth and development. We provide opportunities for professional growth, a competitive salary, and a comprehensive benefits package.



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