Desktop Support Specialist
2 weeks ago
At Iron Mountain, we're dedicated to preserving and protecting our customers' valuable assets. As a Desktop Support Specialist, you'll play a crucial role in ensuring the security and functionality of our workstations, maintaining the highest standards of security compliance and vulnerability management.
Key Responsibilities:
- Technical Assistance: Provide timely and effective support to technical teams and end-users, addressing hardware, software, and security-related issues.
- Troubleshooting: Identify and resolve complex functionality and compatibility issues, escalating concerns to technology partners as needed.
- Workstation Setup and Configuration: Develop and maintain standardized imaging processes to meet organizational standards.
- Software Management: Configure automatic installation, update, and uninstallation of required software across all operating systems, ensuring compatibility and licensing compliance.
- Vulnerability Management: Manage workstation security vulnerabilities, adhering to company security SLAs, and maintaining vulnerability metrics, patching, and hardening.
- Patch Management: Oversee workstation patching and compliance requirements, managing server patching maintenance windows and configurations.
- Hardware Evaluation: Assess new hardware and define company standards.
- Operating System Support: Provide in-depth technical support for Windows, macOS, and other server operating systems, including installation, configuration, and troubleshooting.
- Automation: Investigate and adopt automation to eliminate repetitive tasks and processes.
- Infrastructure Management: Maintain and update Tanium and Kandji infrastructure applications to drive improvements and growth.
- Reporting: Provide data for audits and security requirements.
- Team Collaboration: Serve as a resource, guide, and coordinator for colleagues, driving initiatives within the team.
Requirements:
- Education: Bachelor's degree or equivalent experience.
- Experience: 1-2 years of relevant experience as a Desktop Systems Engineer or Desktop Support Engineer.
- Skills: Excellent written and oral communication, knowledge of Tanium, vulnerability management, and security compliance, experience with ITSM tools, Papercut print infrastructure, Microsoft AD, and Group Policy.
-
"Desktop Support Specialist"
6 days ago
Bengaluru, Karnataka, India Zycus Full timeJob Title: Desktop Support SpecialistAbout the Role:Zycus is seeking a skilled Desktop Support Specialist to join its internal IT team. As a key member of the team, you will be responsible for providing technical support to employees across the organization.Key Responsibilities:* Install, configure, and troubleshoot desktop computers, laptops, printers, and...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Axiom Technologies Full timeAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our team is seeking a skilled Desktop Support Specialist to join our ranks.Key Responsibilities:Provide expert-level technical support for desktop operating systems, hardware, and software. Troubleshoot and resolve complex technical issues in a timely and...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers.Key ResponsibilitiesProvide remote technical support to...
-
Desktop Support Specialist
5 days ago
Bengaluru, Karnataka, India Zycus Full timeJob Title: Desktop Support SpecialistAbout the RoleWe are seeking a skilled Desktop Support Specialist to join our internal IT team at Zycus. As a Desktop Support Specialist, you will be responsible for installing, configuring, diagnosing, and resolving technical issues related to Microsoft products, network and IT infrastructure, and various business...
-
Desktop Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Sanctum Technologies Full timeJob Description:The Desktop Support Specialist at Sanctum Technologies is responsible for installing, configuring, and troubleshooting hardware and software issues on Windows and Mac-based systems. This role requires excellent customer service skills and the ability to work in a fast-paced environment.Installs and configures workstations and laptopsMonitors...
-
Desktop Support Specialist
6 days ago
Bengaluru, Karnataka, India Sanctum Technologies Full timeJob SummaryAs a Desktop Support Specialist at Sanctum Technologies, you will be responsible for installing, configuring, and troubleshooting hardware and software issues on Windows and Mac-based systems. Your expertise will be essential in providing top-notch customer service and ensuring seamless operations within the enterprise.Key Responsibilities•...
-
Windows Desktop Support Specialist
5 days ago
Bengaluru, Karnataka, India Hexaware Technologies Full timeJob Title: Windows Desktop Support SpecialistOverview:We are seeking a skilled Windows Desktop Support Specialist to provide technical expertise in managing and maintaining our Windows Desktop infrastructure.Responsibilities:Install, configure, and maintain Windows Desktop operating systems.Provide technical support for Windows-based desktops, addressing...
-
Senior Desktop Support Specialist
2 weeks ago
Bengaluru, Karnataka, India XpertHunt Full timeJob Title: Senior Desktop Support SpecialistJob Summary:XpertHunt is seeking a highly skilled Senior Desktop Support Specialist to join our team. As a Senior Desktop Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key...
-
Senior Desktop Support Specialist
6 days ago
Bengaluru, Karnataka, India Excis Compliance Full timeJob Summary:Excis Compliance is seeking an experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide high-quality technical assistance to our internal users, ensuring that their desktop and laptop devices are functioning optimally. Your primary responsibilities will include troubleshooting, resolving hardware...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Axiom Technologies Full timeAxiom Technologies is a global IT services partner that supports medium to large-scale enterprises. Our company provides a wide range of services, including IT support and consulting.We are looking for a skilled Desktop Support Specialist to join our team. This role will involve providing onsite and on-call assistance to end-users within our organization's...
-
Desktop Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Precision informatic Full timeJob DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Precision Informatic.The ideal candidate will have a solid understanding of hardware and software, as well as any relevant certifications such as CCNA or CCNP.Key Responsibilities:Provide technical support for desktop hardware and software issuesTroubleshoot and resolve...
-
Desktop Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Zycus Full timeZycus is seeking a skilled Desktop Support Specialist to join its internal IT team.The ideal candidate will have a strong background in network and IT infrastructure, with excellent communication skills.Responsibilities will include:Installing, configuring, and troubleshooting technical issues related to Microsoft products, such as Windows operating systems,...
-
Desktop Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Sanctum Technologies Full time**Job Summary**We are seeking a skilled Desktop Support Specialist to join our team at Sanctum Technologies. As a key member of our IT department, you will be responsible for providing top-notch support to our internal and external customers.**Key Responsibilities:**Install, configure, and troubleshoot hardware and software issues related to Windows and...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Axiom Technologies Full timeAxiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises. Our team is seeking a skilled Desktop Support Specialist to join our ranks.Key Responsibilities:Provide technical support for desktop computers, laptops, and mobile devices.Troubleshoot hardware and software issues, including printer support.Install and...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Axiom Technologies Full timeAxiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled and experienced Desktop Support Officer to join our team. The successful candidate will be responsible for providing on-site and on-call support to...
-
Desktop Support Specialist
1 week ago
Bengaluru, Karnataka, India Sanctum Technologies Full timeJob SummaryAt Sanctum Technologies, we are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for providing world-class customer service to internal and external customers, as well as providing 24x7 production support to the enterprise.Key ResponsibilitiesInstall, configure, and troubleshoot hardware...
-
Desktop Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Axiom Technologies Full timeAxiom Technologies is a leading IT services provider, delivering expert support to medium to large-scale enterprises. Our team is dedicated to providing timely and accurate assistance to end-users within the organization's desktop computing environment.Key Responsibilities:Coordinate and execute desktop support activities, from simple tasks to complex...
-
Desktop Support Specialist
5 days ago
Bengaluru, Karnataka, India Iron Mountain Full timeAbout the RoleWe are seeking a skilled Desktop Engineering Support Specialist to join our team at Iron Mountain. In this role, you will be responsible for maintaining the security, functionality, and hardware/software compliance of end-users' physical and virtual workstations.Key ResponsibilitiesProvide technical support and guidance to other infrastructure...
-
Desktop Support Specialist
4 weeks ago
Bengaluru, Karnataka, India Guidewire Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Guidewire. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring their desktops and laptops are running smoothly and efficiently.Key ResponsibilitiesProvide technical support for Windows and...
-
Desktop Support Specialist
6 days ago
Bengaluru, Karnataka, India Techminds IT Solutions Full timeAbout Techminds IT SolutionsWe strive to be a leading IT services provider and systems integrator with a focus on innovation. Our aim is to deliver high-quality IT solutions to our clients, ensuring business growth and success.Job OverviewWe are seeking a skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you...