Technical Support Specialist

3 days ago

Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 30,00,000 - ₹ 60,00,000
Service Desk Analyst

We are seeking a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing top-notch technical support and resolving IT issues in a timely and efficient manner.

Key Responsibilities:

  • Logging and tracking IT incidents using Manage Engine and ADX tools.
  • Assigning tasks to engineers and ensuring timely closure.
  • Maintaining HP warranty call tracker in ADX.

Requirements:

  • Minimum 2 years of experience in a service desk role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team and make a real impact.

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