Driving Customer Success as a Strategic Partner

6 days ago


Mumbai, Maharashtra, India beBeeStrategy Full time ₹ 20,00,000 - ₹ 25,00,000
Job Description

We are seeking a skilled Customer Consultant Analyst to join our team. As a key member of our organization, you will play a vital role in driving customer success and shaping the future of our business.

The ideal candidate will have a strong background in customer success, client delivery, consulting, or operations, with at least 3 years of experience in a similar role. You will be responsible for running onboarding and ongoing success for top enterprise accounts, solving problems fast to ensure customer satisfaction, tracking health, adoption, renewals, and upsell signals to inform product development, and partnering with Sales/Marketing for expansion plays.

You will thrive in a fast-paced startup environment where ambiguity is the norm. We are looking for a proactive, scrappy, and hands-on individual who thinks like an owner and wants to be part of a team building the future of work.

Requirements
  • BA/BSc in a relevant field
Work Arrangement

Gurgaon – in-office 3 days/week



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