Partner Success Manager

2 days ago

Mumbai, Maharashtra, India Anaplan Full time ₹ 20,00,000 - ₹ 25,00,000 per year
The Partner Success team works closely with the Anaplan partner ecosystem to further develop the partner's services delivery and solution architecture capabilities. From our Mumbai office you will work closely with our Alliances, Academy, Product/CoE, Customer Success, Pre-Sales and Professional Service teams to drive focused partner enablement where we need it most
As a Partner Success Manager you will be responsible for driving partner-led growth through partner technical GTM, enablement and delivery excellence activities.
Observe, coach and manage Anaplan partner resources through the partner lifecycle, both in the field and via workshop.
Internally, work with the Anaplan Village to:
  • Develop strategic partner development plans alongside designated Alliances, Customer Success, Sales and Channel resources
  • Continually evaluate onboarding and training needs for new and existing staff members
    • Liaise with Partner Operations to review and develop partner metrics which assist in decision making
Externally, regularly interact with Partner practice leads on the following:
  • Enable partners to identify opportunities, position the Anaplan solution and get them ready to implement
  • Review partner customers portfolio health and design any required action plans
  • Make recommendations and assist with additional training and onsite support if required
  • Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc.
  • Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Decision Excellence, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases
  • Establish and host Partner Days within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support.
More about you:
  • Bachelor's and / or Master's Degree
  • Overall 10 years of IT experience with at least 8 years of EPM consulting experience - FP&A planning space.
  • Functional and technical knowledge of Financial Analysis & Planning is required - Worked on one or more of the products such as Anaplan, Oracle EPM, SAP BPC or SAC or related planning tools specialising in FP&A.
  • 4 years of Anaplan deployment experience or any other planning tool deployment experience is preferable
  • Experience leading, managing or coaching others - Please note this is not a people manager role but require to faciliate and lead across internal and partner teams on expert software training and facilitation skills
  • Track record of leading successful partner enablement or pre-sales or implementation functions for organizations preferably in EPM / Planning space.
  • Demonstrated experience as a coach and mentor in a software implementation environment
  • Familiarity with a formal system implementation methodology – requirements gathering, design, build/test and deploy (Agile methodology preferable)
  • Penchant for service excellence and a collaborative style
  • Superb written, oral communication and presentation skills
  • Ability to work across multiple functions and within a regional remote team
  • Highly organized, customer-focused, and innovative
  • Results-oriented, motivated, self-starter
  • Collegial, open and grounded in integrity
  • Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
  • Flexible and able to work in fluid environment with changing priorities

  • Partner Success Manager

    1 week ago

    Mumbai, Maharashtra, India Bandhan Life Insurance Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role Summary:We are seeking a highly motivated and results-driven Strategic Partner Acquisition Managers to join our dynamic team. As a key player in our organization, you will be responsible for hunting, onboarding strategic partners and driving revenue growth. If you're a proactive leader with a passion for exceeding targets and delivering exceptional...

  • Partner Manager

    2 days ago

    Mumbai, Maharashtra, India Workday Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Partner Manager Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our...

  • Partner Account Manager

    1 week ago

    Mumbai, Maharashtra, India Aveva Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position Title: Channel Account ManagerReporting to: Head of Indirect Sales IndiaThe jobWe are looking for a high-performing, self-driven Channel Account Manager (CAM) to join our India Indirect Sales team. The ideal candidate will play a key role in managing and growing our channel ecosystem, driving partner-led revenue growth, developing strategic...

  • Customer Success Manager

    7 days ago

    Mumbai, Maharashtra, India Livspace Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleA Customer Success Manager, reports to the Head - Customer Success and will be in a critical customer service role working on two aspects of Customer Success. This will involve the Reactive and Proactive solutions that accelerate Customer Success and Experience.ResponsibilitiesCoordinate and work with internal stakeholders - Sales, Design,...

  • Partner Sales Manager

    1 week ago

    Mumbai, Maharashtra, India Qualtrics Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...

  • Customer Success Manager

    2 weeks ago

    Mumbai, Maharashtra, India Edumate Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position OverviewTheAssistant Manager / Manager - Customer Successwill act as a trusted advisor to students and parents, guiding them through the entire education loan process from initial inquiry to final disbursement and beyond. This role is crucial for building strong relationships, ensuring customer satisfaction, and maintaining a high level of...

  • Channel Partner

    1 week ago

    Mumbai, Maharashtra, India Ideal Global Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role: Channel Partner (BSA)Location: Head Office, Mumbai Reporting: COOWill be responsible for developing and managing relationships with channel partners to drive sales, ensure partner success, and expand BSA's market presence.

  • Partner Management

    1 week ago

    Mumbai, Maharashtra, India Jio Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Reliance Jio is Hiring for Partner Account Manager Role- MumbaiPartner Account Manager Job Text-Partner Account Manager Experience Required-8-12 years (must have at least 5 years experience in channel partner management role of any industry)Education Required-Any Graduation (MBA preferred)Job Description1. Responsible for revenue target assigned through...

  • Customer Success Manager

    2 weeks ago

    Mumbai, Maharashtra, India clevertap Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. What will you do:Drive the product adoption...

  • Customer Success Manager

    2 days ago

    Mumbai, Maharashtra, India Kaam Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    We are a purpose-driven foundation operating a pioneeringDiversity Employment Platformthat bridges skill gaps and fosters equal opportunities in India's workforce.Our mission is simple yet powerful —to empower women, youth, and underrepresented communities through access to meaningful jobs and training.Join us in building an inclusive future where every...