Customer Retention and Accounts Specialist

Customer Retention and Acquisition Specialist">Job Description:We are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. In this role, you will be responsible for contacting customers whose trials have expired, facilitating purchases, processing...

Customer Relationship Manager Role Description:This role involves managing customer lifecycle, personalization, loyalty, and repeat purchase growth across digital channels. You will use data-driven insights to turn customers into brand evangelists.Key Responsibilities:Lifecycle ManagementDesign and execute customer retention journeys: onboarding, engagement,...

Job Title: Key Engagement StrategistRole Overview:We are seeking a highly analytical and user-obsessed professional to design, implement, and scale user engagement strategies that drive repeat behavior and foster brand loyalty.This role sits at the intersection of marketing, product, and analytics—responsible for developing data-driven solutions that...

Job Overview:    We are seeking a skilled Exit Interview Specialist to oversee the exit process of employees, conduct structured interviews, and gather valuable feedback to enhance employee retention and workplace culture.    Key responsibilities include scheduling and conducting exit interviews with departing employees, ensuring confidentiality and...

Customer Success SpecialistWe are seeking a dedicated and data-driven professional to improve the overall customer experience by managing key performance indicators (KPIs) such as Sentiment Analytics, Engagement Scores, and Request Completion SLAs.Monitor and analyze KPIs: Track and analyze key performance indicators such as customer sentiment, engagement...

Customer Retention Manager RoleThis position requires a proactive professional to oversee customer interactions, encourage subscription purchases, and resolve outstanding overages.Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expirationProcess orders promptly after the customer reaches out and sends purchase...

Job Overview:We are seeking a highly motivated and detail-oriented Account Opening Specialist to join our team. In this role, you will be responsible for managing the entire account opening process from start to finish.CKYC & KRAOnline and offline Demat and Trading Account openingReKYC and KYC handling for inspectionEvaluate documentation for new customer...

Job Title: Relationship Development ManagerWe are seeking a proactive and detail-oriented professional to manage customer relationship management systems, execute CRM campaigns, analyze customer data, and support business teams in enhancing customer engagement, retention, and growth strategies.Key Responsibilities:Manage and maintain the CRM database,...

We are seeking a dedicated professional to join our team in handling day-to-day customer interactions and ensuring exceptional customer service.Job OverviewThe ideal candidate will work closely with the sales department to support customer engagement efforts. Key responsibilities include:Addressing customer inquiries via phone, email, or chatProviding...

Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Job Description:As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.You will handle customer inquiries, resolve issues, and provide accurate...