
Regional Client Solutions Leader
1 day ago
The role involves overseeing a team of Relationship Officers to support MNC clients in the APAC region.
- Ensure high-quality and professional services while adhering to internal and external guidelines.
- Manage complex client requests with professionalism and agility.
This position plays a key role in supporting the Head of APAC Client Solutions in daily management of the team.
The ideal candidate will have experience in managing teams, providing mentorship, and guiding employees on complex client interactions and service excellence.
Key responsibilities include:
- Managing team engagement to maintain stability and minimize turnover.
- Recruiting and turnovers in partnership with HR function.
- Developing and presenting Management Reporting on a regular basis.
Key skills and qualifications include:
- Minimum 7 years of Financial Services experience in a Client Facing / Client Servicing role.
- Minimum 3 years of team leadership and management experience.
- Client-focused mindset and constructive leadership.
Nice to Have:
- Knowledge and familiarity with Corporate Banking and Credit products and services.
- Risk Management including knowledge and familiarity with APAC banking regulatory environment.
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