Front Office Representative
2 weeks ago
Front Office Representative
We are seeking a skilled Front Office Representative to join our team at AccorHotel. As a Front Office Representative, you will be responsible for providing exceptional service to our guests from the moment they arrive through to their departure.
Key Responsibilities:
- Greet and check-in guests, respond to requests, and settle accounts in a professional and courteous manner.
- Take initiative to add a personalized touch to each guest's experience.
- Promote hotel facilities and services to enhance the guest's stay.
- Maintain high standards of customer service at the Reception desk.
- Responsible for day-to-day operations of the Front Office Department.
Requirements:
- Relevant diploma or degree in Hotel Management.
- Excellent multitasking, problem-solving, service orientation, and interpersonal team skills.
- Displays high levels of flexibility, initiative, sincerity, and teamwork.
- Knowledge of Opera would be an advantage.
Working Conditions:
This is a full-time position that requires a high level of energy and enthusiasm. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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