Front Office Representative

2 weeks ago


Guwahati, Assam, India AccorHotel Full time

Front Office Representative

We are seeking a skilled Front Office Representative to join our team at AccorHotel. As a Front Office Representative, you will be responsible for providing exceptional service to our guests from the moment they arrive through to their departure.

Key Responsibilities:

  • Greet and check-in guests, respond to requests, and settle accounts in a professional and courteous manner.
  • Take initiative to add a personalized touch to each guest's experience.
  • Promote hotel facilities and services to enhance the guest's stay.
  • Maintain high standards of customer service at the Reception desk.
  • Responsible for day-to-day operations of the Front Office Department.

Requirements:

  • Relevant diploma or degree in Hotel Management.
  • Excellent multitasking, problem-solving, service orientation, and interpersonal team skills.
  • Displays high levels of flexibility, initiative, sincerity, and teamwork.
  • Knowledge of Opera would be an advantage.

Working Conditions:

This is a full-time position that requires a high level of energy and enthusiasm. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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