Guest Experience Coordinator

7 days ago

Allahabad, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Our company is seeking a highly skilled Guest Service Specialist to play a key role in delivering exceptional client experiences.

The ideal candidate will serve as the primary point of contact for visitors, clients, and prospective buyers, ensuring a professional and engaging experience while representing our brand image.

  • Greet and welcome visitors, clients, and prospective buyers, creating a positive first impression.
  • Handle front desk operations including inquiries, calls, and appointment scheduling with efficiency.
  • Assist sales teams by managing customer walk-ins, documentation, and follow-ups.
  • Provide project-related information to visitors and guide them to the concerned department.
  • Coordinate with internal teams for a seamless client experience.
  • Manage client feedback, queries, and escalate issues for quick resolution.
  • Maintain records of client visits, inquiries, and interactions for reporting purposes.

Required Skills & Qualifications:

  • Excellent communication and interpersonal skills in English and Hindi.
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Experience in real estate, hospitality, or front desk roles preferred.
  • Strong organizational and coordination abilities.

Qualifications:

  • Graduate in Hospitality, Business Administration, or any discipline.
  • Prior experience as a Guest Service Specialist / Front Office Executive is an advantage.

We Offer:

  • A growth-oriented work culture with professional training and mentoring.

About Us:

  • We are a dynamic organization dedicated to providing top-notch services to our clients.

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