Customer Service Liaison

4 hours ago


Pune, Maharashtra, India Risenbro Innoace Private Limited Full time
Job Title: Customer Service Liaison

Job Summary:
Risenbro Innoace Private Limited is seeking a Customer Service Liaison to join our team. As a Customer Service Liaison, you will be responsible for handling customer queries and issues efficiently and courteously, providing accurate information and resolving customer complaints in a timely manner, maintaining a positive and professional demeanor with customers at all times, and adhering to company policies and procedures during interactions.

Responsibilities:
  • Handle customer queries and issues efficiently and courteously.
  • Provide accurate information and resolve customer complaints in a timely manner.
  • Maintain a positive and professional demeanor with customers at all times.
  • Adhere to company policies and procedures during interactions.
  • Ensure high levels of customer satisfaction by providing excellent service.

Requirements:
  • Good command over the English language.
  • Excellent customer service skills.

Benefits:
  • PF and Medical Insurance Benefits (if applicable).
  • Training and development opportunities.


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