Customer Support Liaison
4 weeks ago
{"The Job Overview": "We are seeking a skilled Customer Support Executive to join our team at Snaphunt. As a key member of our support team, you will be responsible for handling inbound calls and emails in a professional manner, resolving customer inquiries and requests, and ensuring strong customer satisfaction. You will work closely with internal teams to ensure prompt and accurate order processing and delivery.", "The Job Responsibilities": "• Handle inbound calls and emails in a professional manner • Resolve customer inquiries and requests and ensure strong customer satisfaction • Work with internal teams to ensure prompt and accurate order processing and delivery • Escalate customer feedback as required \", "The Ideal Candidate": "• Excellent communication skills who can speak with US natives • Experience in International BPO voice exp • Knowledge of Billing queries • Ability to handle tough situations with customers • Strong ability to multitask and take fast decisions independently • Willingness to work in a 24*7 environment \", "The Offer": "Fixed CTC 4 lpa to 4.5 lpa • Office Location- Pune Hinjewadi • Mode of Work (Onsite/WFH/Hybrid) Onsite • Cab facility available Both Side • Shift Timings ( EU/Middle East//US/UK Shift) US process ", "Our Client": "Our client is dedicated to transforming the way businesses manage their human resources. As a premier HR consultancy firm, they specialize in providing innovative and tailored solutions that address the unique challenges faced by organizations in today's dynamic business environment. ", "Why Join Us": "At Snaphunt, we value our employees' contributions and strive to create a positive work environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.", "Additional Information": "If you are interested in this position, please submit your application with a detailed resume and a cover letter explaining why you are the ideal candidate for this role.", "Note": "We are an equal opportunities employer and welcome applications from all qualified candidates."}
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Customer Support Liaison
3 weeks ago
Pune, Maharashtra, India Recrudo Labs Full timeJob SummaryThe Customer Support Liaison is a vital position at Recrudo Labs, responsible for ensuring customer satisfaction and retention through effective communication and problem-solving. This role plays a crucial part in maintaining positive customer relationships and contributing to the company’s overall success.Main ResponsibilitiesHandle customer...
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Customer Service Liaison
4 weeks ago
Pune, Maharashtra, India Risenbro Innoace Private Limited Full timeJob Title: Customer Service LiaisonJob Summary:Risenbro Innoace Private Limited is seeking a Customer Service Liaison to join our team. As a Customer Service Liaison, you will be responsible for handling customer queries and issues efficiently and courteously, providing accurate information and resolving customer complaints in a timely manner, maintaining a...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India enhanceplus Consultant Full timeJob OverviewWe are seeking an efficient and skilled Customer Service Representative for our call center. As a representative, your primary role is to provide excellent customer support to our clients. You will act as a liaison between our company, EnhancePlus Consultant, and the clients, ensuring a positive and seamless experience.Key responsibilities...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeCustomer Service LiaisonKey Responsibilities:Customer Support: Address customer inquiries, complaints, and requests in a professional manner ensuring customer satisfaction.Troubleshooting: Troubleshoot and resolve issues providing effective solutions and escalating complex cases to senior team members when necessary.Documentation: Maintain accurate records...
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Customer Service Liaison
4 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeJob OverviewAs a Customer Service Liaison at NielsenIQ, you will be responsible for building and maintaining strong relationships with our clients through exceptional customer support and service.Key ResponsibilitiesProvide timely and effective customer support via phone, email, or other channelsResolve customer inquiries and issues in a professional and...
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Customer Service Liaison
4 weeks ago
Pune, Maharashtra, India Della Adventure & Resorts Pvt Ltd Full timeKey Responsibilities:• Greet customers and provide a positive first impression of our company, Della Adventure & Resorts Pvt Ltd.• Maintain accurate office visitor records and handle customer inquiries efficiently.• Process cash payments and ensure seamless transactions.About the Role:This is an exciting opportunity to join our front office team as an...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India Rocket Software Full timeAbout This RoleThe Customer Service Liaison at Rocket Software plays a pivotal part in driving customer success. As a key player in our customer-facing team, you will be responsible for providing exceptional support through various communication channels, ensuring that customer inquiries are addressed promptly and efficiently.Key ResponsibilitiesDeliver...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India enhanceplus Consultant Full timeJob OverviewWe are seeking a detail-oriented and skilled Customer Service Representative to provide excellent support to our clients. As a Customer Service Representative, you will act as a liaison between our company and clients, responding to customer inquiries and resolving issues promptly. Your main goal will be to maintain positive relationships with...
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Customer Success Technical Liaison
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Pune, Maharashtra, India Mindtickle Full timeJob OpportunityAs a Customer Success Engineer at Mindtickle, you will be the key technical liaison between our customers and the company. This role combines the technical expertise of a Level 2 Support Engineer with the customer-centric focus of Account Management. You will be responsible for investigating technical issues, providing configuration solutions,...
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Strategic Client Liaison
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Pune, Maharashtra, India Futurism Technologies Full time**Job Title:** Strategic Client LiaisonAt Futurism Technologies, we are seeking a skilled Strategic Client Liaison to oversee the relationships with our most important clients. The ideal candidate will have a proven track record of building strong relationships with strategic customers and identifying needs and requirements to promote our company's solutions...
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Business Technology Liaison
4 weeks ago
Pune, Maharashtra, India BNY Full time**Business Technology Liaison - S3 Expert** This role provides support for improving technology use in business areas for projects and technology that are of higher complexity. The ideal candidate will review the work of more junior colleagues and provide technical assistance on complex matters. The Business Technology Liaison - S3 Expert will coordinate...
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Senior Business Technology Liaison
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Customer Onboarding Liaison
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Pune, Maharashtra, India PadCare Full timePosition Overview:We are seeking a skilled Customer Onboarding Associate to welcome and guide new customers through our onboarding process. The successful candidate will have a passion for customer service, strong communication skills, and a proactive approach to problem-solving.Key Responsibilities:Collaborate with internal teams to coordinate the...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India DBS Mintek Pvt Ltd Full timeThe ideal candidate is passionate about delivering exceptional customer experiences and resolving issues proactively. At DBS Mintek Pvt Ltd, you will be responsible for converting customers into loyal advocates through effective communication and issue resolution.ResponsibilitiesCustomer InteractionCommunicate with customers via various channels to provide...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India Della Adventure & Resorts Pvt Ltd Full timeJob Title: Front Office AssociateAs a key member of the Della Adventure & Resorts Pvt Ltd team, you will be responsible for providing exceptional customer service and administrative support. Your duties will include greeting customers, maintaining accurate records, handling inquiries, and managing cash transactions. By joining our team, you will contribute...
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Customer Service Liaison
4 weeks ago
Pune, Maharashtra, India r3 Consultant Full timeRole SummaryAs a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients. This role requires strong communication skills, a professional demeanor, and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle inbound calls from international customers in a timely and accurate...
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Customer Success Liaison
4 weeks ago
Pune, Maharashtra, India 2coms Full timeJob Title: Customer Success Associate Summary: We are seeking a Customer Success Associate to ensure customers achieve their goals using our products/services driving long-term relationships and growth. Key Responsibilities: ext. Onboard new customers providing training and support. ext. Build strong relationships with customers understanding their...
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Customer Service Liaison
3 weeks ago
Pune, Maharashtra, India FLY Consulting Services Full timeGreetings from FLY Consulting Services!We are looking for an exceptional Process Support Associate to join our team.Key Responsibilities:Analyze and resolve customer queries in a timely and professional manner.Work closely with our client MNCs to ensure seamless execution of ticketing processes.Maintain excellent communication skills to facilitate smooth...
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Senior Net Metering Liaison
4 weeks ago
Pune, Maharashtra, India AideWiser SolTek Full timeJob Description:We are seeking a motivated and experienced Senior Net Metering Liaison to join our team at AideWiser SolTek. In this role, you will be responsible for processing net-metering applications, CEIG approvals, and subsidy applications for projects across Telangana.Key Responsibilities:Process net-metering applications, CEIG, subsidy applications,...
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Customer Support Specialist
5 days ago
Pune, Maharashtra, India FOLD HEALTH INDIA PRIVATE LIMITED Full timeAbout FOLD Health India Private LimitedFOLD Health India Private Limited is a leading healthcare technology company seeking a highly skilled Customer Support Specialist to join our team.Job Description:Key Responsibilities:Provide exceptional customer support via phone, email, and chat, ensuring timely and successful delivery of solutions.Act as the primary...