Customer Service Specialist

7 days ago

Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,00,000

Job Overview:

Customer Support Representative

We are seeking a highly motivated and skilled customer support representative to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple priorities, and possess a strong desire to learn and grow within the company.

About the Role:

  • Handle customer inquiries via phone, email, and chat with professionalism and empathy.
  • Provide accurate information regarding products, services, and policies in a timely and efficient manner.
  • Document customer interactions in our CRM system for future reference.
  • Collaborate with colleagues to resolve customer issues and improve overall customer satisfaction.

Requirements:

  • 0–6 months of experience in customer-facing roles (freshers welcome).
  • Excellent verbal and written communication skills in Hindi and English.
  • Basic computer skills with proficiency in CRM tools.
  • Strong problem-solving skills and ability to think critically.

Fresh graduates or those looking to transition into a customer-facing role will find this opportunity rewarding. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

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