Client Service Manager

2 weeks ago

Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 16,00,000

Job Summary:

  • Promote a positive work environment and ensure timely delivery of high-quality service.
  • Prioritize client satisfaction and demonstrate a strong commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and demonstrate initiative when working independently.

About the Role:

This role involves leading and overseeing a frontline team responsible for food service operations. Key responsibilities include coordinating tasks related to food production planning, engineering, and front-of-house services, ensuring all activities comply with health and safety regulations.

To excel in this position, you must possess excellent communication skills, be proactive and self-motivated, and have a strong work ethic. You should also be resilient under pressure, capable of meeting deadlines and handling challenges effectively.

Key Responsibilities:

  • Manage vendor rotations and plan operations for assigned clients.
  • Report incidents, accidents, and near misses to the relevant authorities.
  • Maintain integrity and foster a family-oriented culture.
  • Adhere to legislation and follow rules and regulations outlined in client handbooks.
  • Demonstrate a team-player mentality with a can-do attitude.
  • Prioritize personal appearance and hygiene standards.
  • Take ownership of personal initiative and act responsibly.

Above all, we are looking for individuals who can deliver exceptional results while maintaining a positive attitude and a passion for excellence.

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