
Client Service Manager
1 week ago
Job Summary:
- Promote a positive work environment and ensure timely delivery of high-quality service.
- Prioritize client satisfaction and demonstrate a strong commitment to delivering quality service to both clients and employees.
- Collaborate effectively within a team and demonstrate initiative when working independently.
About the Role:
This role involves leading and overseeing a frontline team responsible for food service operations. Key responsibilities include coordinating tasks related to food production planning, engineering, and front-of-house services, ensuring all activities comply with health and safety regulations.
To excel in this position, you must possess excellent communication skills, be proactive and self-motivated, and have a strong work ethic. You should also be resilient under pressure, capable of meeting deadlines and handling challenges effectively.
Key Responsibilities:
- Manage vendor rotations and plan operations for assigned clients.
- Report incidents, accidents, and near misses to the relevant authorities.
- Maintain integrity and foster a family-oriented culture.
- Adhere to legislation and follow rules and regulations outlined in client handbooks.
- Demonstrate a team-player mentality with a can-do attitude.
- Prioritize personal appearance and hygiene standards.
- Take ownership of personal initiative and act responsibly.
Above all, we are looking for individuals who can deliver exceptional results while maintaining a positive attitude and a passion for excellence.
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