Client Relationship Manager

1 day ago

Allahabad, Uttar Pradesh, India beBeeAccount Full time ₹ 40,00,000 - ₹ 60,00,000

Job Profile

The Client Account Manager will oversee client relationships, comprehend client demands, coordinate project execution, and present proposals to clients.

Key Responsibilities

  • Manage Client Relationships: Develop strong bonds with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
  • Understand Client Demands: Gather and analyze client briefs to grasp their objectives, preferences, and expectations for advertising campaigns or projects.
  • Coordinate Project Execution: Liaise between clients and internal teams to ensure smooth project delivery while meeting client expectations and deadlines.
  • Present Proposals: Prepare and present advertising proposals, campaign strategies, and progress reports to clients, highlighting achievements and areas for improvement.
  • Provide Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness.
  • Resolve Issues: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
  • Stay Updated: Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions.
  • Ensure Quality: Ensure all advertising materials and campaigns adhere to industry standards and quality benchmarks.

Requirements

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 1–2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting documents.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.

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