Global IT Service Director
5 days ago
We are seeking a highly skilled Global IT Service Director to lead our IT support team and drive digital transformation. As a customer-centric leader, you will be responsible for designing and delivering exceptional IT support services, collaborating with cross-functional teams to support business growth strategy and enhance digital product offerings.
Key Responsibilities- Manage and enhance IT support for employees, optimizing efficiency and preventing IT issues.
- Collaborate with IT Product and Service owners to contribute to continuous improvement, digital transformation, and innovative strategies.
- Lead and direct team members, including those without formal management authority, to achieve the highest possible customer experience.
- Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs.
- 8-10 years of experience in IT service management, with significant leadership experience.
- Proven track record in managing global IT support teams and driving digital transformation.
- Extensive experience in Agile environments.
- Successful collaboration with cross-functional teams and vendors.
- Expertise in overseeing IT Service delivery.
Boston Consulting Group is partnering with our clients to tackle some of the world's biggest and most pressing challenges. As a Global IT Service Director, you will be an integral part of our global IT support team, dedicated to delivering an exceptional customer experience.
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Global IT Service Director
2 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeKEY RESPONSIBILITIESAs a customer-centric leader, you will drive the design and delivery of exceptional IT support services. You will collaborate with your peers, and cross-functional teams to support the firm's business growth strategy and enhance digital product offerings. Your role involves prioritizing and managing IT service enhancements, with a focus...
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Global IT Service Director
2 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeJob SummaryWe are seeking a highly skilled Global IT Service Director to lead our IT support services team. As a strategic leader, you will drive the design and delivery of exceptional IT support services, collaborating with cross-functional teams to support our business growth strategy and enhance digital product offerings.Key ResponsibilitiesManage and...
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Global Security Director, Asia Pacific
3 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeJob SummaryWe are seeking a seasoned Global Security Director to lead our Asia Pacific region. As a key member of our global security team, you will be responsible for protecting our employees, assets, and business operations worldwide.Key ResponsibilitiesDevelop and implement a comprehensive security strategy for the Asia Pacific region, aligning with...
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ES Service Management Director
3 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE OVERVIEWThe Boston Consulting Group is seeking a Director to lead Service Management across Enterprise Services service lines. This is a transformational moment for the organization, and the successful candidate will play a critical role in elevating the analytical rigor and accountability of our service lines.The Director will be responsible for...
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IT Sales Director
1 week ago
Delhi, Delhi, India Global Premium Lifestyle Pvt. Ltd Full timeJob Title: IT Sales DirectorJob Type: Full timeJob Purpose:We are seeking an experienced IT Sales Director to lead our sales team in Delhi at Global Premium Lifestyle Pvt. Ltd.KRA:* Building relationships: Establish and maintain strong relationships with key customers and partners in the IT industry.* Strategic planning: Develop and execute sales strategies...
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Customer Service Director
3 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Service DirectorZeca Tech is seeking a highly skilled Customer Service Director to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through customer loyalty and retention.Key ResponsibilitiesDevelop and implement customer service strategies...
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Director of Service Management
3 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeTransforming Enterprise Services at Boston Consulting GroupBoston Consulting Group is seeking a seasoned professional to lead our Enterprise Services Excellence Team as a Director of Service Management. This is a unique opportunity to drive strategic change and elevate the analytical rigor of our service lines.As a key member of our Enterprise Services...
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Global Branch Director
2 weeks ago
Delhi, Delhi, India HireBloc Full timeJob Overview:HireBloc is seeking a highly skilled and experienced Global Branch Director to oversee the operations and performance of our organization. This key role involves ensuring that our branch meets its financial goals, delivering exceptional customer service, and managing a team of employees.Key Responsibilities:Lead and manage all branch operations...
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Global Branch Director
3 weeks ago
Delhi, Delhi, India HireBloc Full timeJob Overview:HireBloc is seeking a highly skilled and experienced Global Branch Director to oversee the operations and performance of a specific branch within the organization. The ideal candidate will have a proven track record of driving business growth, maintaining strong customer relationships, and ensuring operational efficiency.Key...
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Global IT Platform Director
2 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE SUMMARYWe are seeking a highly skilled Global IT Platform Director to lead our Gen AI Platform Engineering chapter in Cloud and Platform Engineering Portfolio. As a key member of our team, you will be responsible for setting the direction, establishing objectives and key results, and working on the staffing and development of your chapter. Your primary...
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Global Ad Sales Director
1 week ago
Delhi, Delhi, India Tapcrunch Full timeCompany OverviewTapcrunch is a leading Ad tech company that leverages data-driven algorithms to drive user acquisition efforts for brands. Our mission is to enhance user engagement through various touchpoints on mobile devices.Job OverviewWe are seeking a seasoned Global Ad Sales Director to join our team at Tapcrunch. As the primary point of contact for...
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Enterprise Services Excellence Director
4 days ago
Delhi, Delhi, India Boston Consulting Group Full timeService Management Director Job DescriptionAbout the RoleThis is a transformational opportunity to elevate the analytical rigor and accountability of our service lines in Enterprise Services (ES). As a Director focused on ES Service Management, you will lead the design and development of metrics that track the effectiveness of services and initiatives.Key...
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Global IT Platform Director
3 weeks ago
Delhi, Delhi, India Boston Consulting Group Full timeROLE SUMMARYWe are seeking a seasoned Gen AI Platform Engineer Director to lead our Gen AI Platform Engineering chapter in Cloud and Platform Engineering Portfolio. As a key member of our team, you will be responsible for setting the direction, establishing objectives and key results, working on the staffing and development of your chapter, and ensuring that...
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Global Branch Director
2 weeks ago
Delhi, Delhi, India HireBloc Full timeJob Overview:HireBloc is seeking a highly skilled and experienced Global Branch Director to oversee the operations and performance of our organization. The ideal candidate will have a proven track record of driving business growth, managing teams, and delivering exceptional customer service.Key Responsibilities:Lead and Manage Branch Operations: Oversee the...
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Global Business Development Director
2 weeks ago
Delhi, Delhi, India TCP Corps Full timeThe Global Business Development Director at TCP Corps plays a pivotal role in expanding the company's footprint in global markets. This dynamic role involves identifying new business opportunities, building relationships with potential clients, and driving business growth through strategic sales initiatives.Key Responsibilities:Develop and Execute Strategic...
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Customer Service Director
2 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Service DirectorZeca Tech is seeking a highly skilled Customer Service Director to lead our customer service team. As a key member of our organization, you will be responsible for developing and implementing customer service policies and procedures, managing and leading the customer service team, and handling escalated customer complaints and...
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Financial Services Director
3 weeks ago
Delhi, Delhi, India Discoveries Quintessential Full timeDiscoveries Quintessential is seeking a Financial Services Director to drive business growth and offer premium financial guidance. Key Responsibilities: Lead Qualification: Engage and assess potential clients for suitability, driving webinar registrations. Client Advisory: Offer expert financial guidance through one-on-one sessions, tailoring investment...
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Global Luggage Bag Production Director
3 weeks ago
Delhi, Delhi, India MatchaTalent Full timeJob Title: Global Luggage Bag Production DirectorWe are seeking an experienced and driven Production Director to lead our manufacturing operations, ensuring that production targets are met efficiently and on time. As the Production Director, you will be responsible for overseeing production scheduling, managing day-to-day operations, and driving improvements...
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Client Services Director
3 weeks ago
Delhi, Delhi, India Randstad Enterprise Full timeUnlock Your Potential as a Client Services DirectorAt Randstad Enterprise, we're on a mission to revolutionize talent solutions for our clients. As a Client Services Director, you'll play a pivotal role in driving our success by leading a high-performing recruitment team and building strong relationships with our clients.Key Responsibilities:Develop and...
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Global IT Recruiter
2 weeks ago
Delhi, Delhi, India Merge IT Full timeUnlock Opportunity in Global IT RecruitmentMerge IT is expanding its International Sourcing (MIS) team, and we're seeking a skilled Global IT Recruiter to drive our global sourcing initiatives. As a key member of the MIS team, you'll be responsible for handling the complete recruitment life cycle for direct clients in the US and beyond.With a strong...