
ServiceNow Platform Manager
2 days ago
Job Title: ServiceNow Lead / Admin
We are seeking a highly skilled ServiceNow Platform Manager to oversee the optimal performance of our ServiceNow platform across various modules. The ideal candidate will have extensive experience in managing system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement.
The role involves:
- Strategic planning and implementation of ServiceNow configurations, catalog items, flows, and SLAs
- Leadership of knowledge transfer sessions, audits, and configuration governance
- Driving automation, performance tracking, and cross-functional workflows
- Ensuring audit readiness and supporting compliance efforts
- Collaboration with vendors and internal teams for roadmap planning
To be successful in this role, you will require:
- At least 7 years of experience with ServiceNow modules
- Expertise in Flow Designer, scripting, ACLs, and integration
- Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling
This is an exciting opportunity for a seasoned professional to take on a leadership role and contribute to the success of our organization.
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