Platform Support Specialist

4 days ago


Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 10,20,159 - ₹ 12,94,960
Job Role: Platform Support Specialist

We are seeking a skilled professional to provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis.

Key Responsibilities:

  • Offer expert technical support to users via various mediums including phone, email, in-person, or using remote support tools.
  • Analyze problems using troubleshooting skills and diagnostic tools to locate the root cause of the issue and provide a permanent solution.
  • Install operating systems, applications, hardware drivers, and customize system settings following established standards.

Required Skills and Qualifications:

  • Bachelor's Degree in Computer Science or a related field is preferred.
  • A+, Network+, Microsoft, VMWare certifications are preferred but not required.
  • Minimum 2+ years of experience in technical support.

Skills Required:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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