
Financial Systems Support Professional
6 days ago
We are seeking a highly skilled Financial Systems Support Professional to join our team.
Main Responsibilities- Provide end-to-end support for FIS Quantum and Echos treasury management systems, ensuring system integrity and optimal performance.
- Maintain static data within the Quantum environment, applying in-depth knowledge of financial applications.
- Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.
- Identify and resolve interface issues with bank statements and cashflows, leveraging strong analytical skills.
- Configure, troubleshoot, and fix Cash Xplorer functionality, enhancing user experience.
- Support core treasury processes, including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement, demonstrating expertise in treasury operations.
- Learn internal systems to provide comprehensive end-to-end support to users, fostering a culture of continuous learning.
- Receive, analyze, and prioritize related support tickets, ensuring timely solutions and resolution documentation.
- Document resolution steps and knowledge base articles, contributing to a knowledge-sharing community.
- Support system upgrades and patches, maintaining system performance and stability.
- 5+ years of experience with FIS Quantum and Echos treasury management systems, with a strong understanding of financial applications.
- Hands-on experience in static data maintenance within financial applications, with proficiency in Oracle/SQL Server database concepts.
- Experience authoring, troubleshooting, and fixing Enterprise Workflow Framework (EWF) in Quantum, with knowledge of SQL query authoring.
- Knowledge of treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement, with familiarity with bank statement and cashflow interfaces.
- Familiarity with Cash Xplorer configuration and troubleshooting, with working knowledge of Golden Gate and Datapipelines technologies.
- Understanding of SOX compliance requirements for financial systems, with experience working with FIS support tools.
As a Financial Systems Support Professional, you will enjoy a dynamic work environment, opportunities for growth and development, and recognition for your contributions.
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