System Support Professional

3 days ago

Kolkata, West Bengal, India beBeeFinancial Full time ₹ 2,24,32,000 - ₹ 2,52,96,000
Job Description

Total Experience: 8+ Years

Location: Bangalore

Notice Period: Immediate

We are seeking a skilled professional to provide comprehensive support for treasury management systems, with a focus on integration and troubleshooting.

Key Responsibilities:
  • Provide end-to-end support for treasury management systems
  • Maintain static data within the system to ensure integrity
  • Troubleshoot, fix, and author workflow framework including reports and action-based triggers
  • Identify and resolve interface issues with bank statements and cashflows
  • Configure, troubleshoot, and fix Cash Xplorer functionality
  • SUPPORT CORE TREASURY PROCESSES INCLUDING IN-HOUSE BANKING (IHB), CASH FORECASTING, AND INTERCOMPANY SETTLEMENT
  • Learn internal systems to provide comprehensive support to users
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users
  • Document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performances and recommend improvements
Required Skills and Qualifications
  • 5+ years experience with FIS Quantum and Echos treasury management systems
  • Hands-on experience in static data maintenance within financial applications
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF)
  • Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement
  • Familiarity with bank statement and cashflow interfaces
  • Experience with Cash Xplorer configuration and troubleshooting
  • Working knowledge of Golden Gate and Datapipelines technologies
  • Understanding of SOX compliance requirements for financial systems
  • Experience with FIS support tools including the FIS ticketing system
Benefits

This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users.

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