System Engineering Professional

3 days ago

Kolkata, West Bengal, India beBeeNetwork Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Job Description

We are seeking a skilled professional to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

This role involves working closely with sales representatives to handle Enterprise customers.

The Systems Engineer's main mission will be to play an integral role in new business solution pitches, foster long-term relationships, and achieve enterprise-wide deployments of solutions.

Main Responsibilities:
  • Qualify sales leads from a technical standpoint.
  • Assist in responding to RFP compliances and work on cross references and handling pre-bid meetings.
  • Be the main technical resource on sales calls and answer/educate the customer on issues ranging from features, specifications, and functionality to integration.
  • Conversant with networking applications and solutions.
  • Lead technical contact for identified accounts for technical issues and work closely with the technical support escalation team and engineering to answer, elevate, and resolve customer's technical issues.
  • Understand and follow escalation process.
  • Participate in the development and support of presentations for customers and partners.
  • Clearly articulate technical elements of the value proposition to customers and partners.
  • Contribute to the creation of case studies, white papers, and media articles for customers and/or partners.
  • Foster a collaborative, team-based environment, sharing best practices and building lasting relationships.
  • Effectively negotiate and pursue conflict resolution.
  • Lead strategic (organizational) opportunities and proactively provide consultative support.
  • Create customer documentation for POC.
  • Work effectively with SME, Sales and Technical Support Team.
Required Skills and Qualifications

We are looking for a highly skilled professional with the following qualities:

Key Requirements:

  • 8+ year's experience in technical/pre-sales support as a sales or systems engineer.
  • Stupendous presentation skills.
  • 5-7 years experience in Network & Security.
  • Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc.
  • Preferably working in OEM.
Benefits

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Others

Embark on a challenging, enjoyable, and rewarding career journey with our company.

Join us in bringing solutions that make a meaningful and lasting impact to our customers around the globe.

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