Presales System Engineer

3 weeks ago

Kolkata, West Bengal, India Fortinet Full time
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in east India to handle Enterprise customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer, you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

Pre-sales - assist in qualifying sales leads from a technical standpoint.

Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.

Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.

Conversant with networking applications and solutions.

Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.

Understand and follow escalation process

Participate in the development and support of presentations for customers and partners

Clearly articulate technical elements of the Fortinet value proposition to customers and partners

Contribute to the creation of case studies, white papers, and media articles for customers and/or partners

Foster a collaborative, team-based environment, sharing best practices and building lasting relationships

Effectively negotiate and pursue conflict resolution

Lead strategic (organizational) opportunities and proactively provide consultative support

Create customer documentation for POC

Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

8+ year's experience in technical/pre-sales support as a sales or systems engineer

Stupendous presentation skills

5 - 7 years experience in Network & Security

Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc

Preferably working in OEM.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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