Senior Financial Systems Support Specialist

5 days ago

Mumbai Kolkata, India beBeeFinancial Full time ₹ 4,50,000 - ₹ 5,50,000

Job Overview

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We are seeking an experienced professional to support our financial systems, ensuring their integrity and performance. The ideal candidate will have in-depth knowledge of FIS Quantum and Echos treasury management systems.

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Key Responsibilities

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  • Provide end-to-end support for FIS Quantum and Echos systems, including maintenance of static data and troubleshooting complex issues.">
  • Maintain system performance by applying strong database expertise and optimizing SQL queries.">
  • Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers.">
  • Identify and resolve interface issues with bank statements and cashflows, as well as configure and troubleshoot Cash Xplorer functionality.">
  • Support core treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement.">
  • Learn internal systems to provide comprehensive end-to-end support to users.">
  • Receive, analyze, and prioritize related support tickets.">
  • Provide timely solutions to users and document resolution steps and knowledge base articles.">
  • Support system upgrades and patches, as well as monitor system performances and recommend improvements.">
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Technical Requirements

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  • 5+ years experience with FIS Quantum and Echos treasury management systems.">
  • Hands-on experience in static data maintenance within financial applications.">
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring.">
  • Experience authoring, troubleshooting, and fixing Enterprise Workflow Framework (EWF) in Quantum.">
  • Knowledge of treasury processes, including In-House Banking, Cash forecasting, and Intercompany Settlement.">
  • Familiarity with bank statement and cashflow interfaces.">
  • Experience with Cash Xplorer configuration and troubleshooting.">
  • Working knowledge of Golden Gate and Datapipelines technologies.">
  • Understanding of SOX compliance requirements for financial systems.">
  • Experience with FIS support tools, including the FIS ticketing system.">
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Benefits

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  • Ongoing training and development opportunities.">
  • Collaborative and dynamic work environment.">
  • Possible career advancement opportunities.">

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