Senior Customer Retention Specialist

Job Title: Customer Engagement SpecialistWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key...

Save Churned Listeners Job Summary">Role Overview:We are seeking a data-driven and creative marketer to take on the pivotal challenge of preventing user churn and reactivating lapsed listeners. The goal is to understand why users decide to leave and develop strategies to win them back.This role involves working closely with the data team to leverage...

About the Opportunity:Job Title: Senior Data Validation SpecialistSkillset: Snowflake, SQLExperience: A minimum of 4-10 years of experience is requiredKey Responsibilities:Data reconciliation between SQL and Snowflake systemsStreamlit administration data tool testing and validationAbout Us:We are a digital transformation company that specializes in custom...

Customer Experience Specialist Role SummaryThe primary focus of this Customer Experience Specialist is to ensure a seamless and positive customer journey by handling customer inquiries, resolving issues, and collecting feedback to enhance overall customer satisfaction.Key ResponsibilitiesProvide top-notch customer service through phone, email, and chat...

Job Title: Backend and Customer Service SpecialistWe are seeking a skilled individual to join our team as a specialist in backend operations and customer service. This role will be responsible for providing exceptional customer support while contributing to the efficient operation of our company.Main Responsibilities:Respond to customer inquiries in a timely...

Job Title:Senior Workflow Automation SpecialistAbout the RoleVayuz Technologies is seeking an experienced Senior Workflow Automation Specialist with expertise in designing, implementing, and optimizing work management and automation solutions. The ideal candidate will have a strong technical and functional understanding of Adobe Workfront, extensive...

Job DescriptionWe are seeking a skilled professional to manage the customer experience, drive growth success, and develop marketing strategies. The ideal candidate will have a proven track record of hitting and overachieving retention and growth targets.Manage the entire customer experience, upselling/cross-selling, and maintaining net promoter score...

Job Title: Customer Experience Quality SpecialistWe are seeking a skilled professional to ensure the effectiveness and quality of customer interactions. This role involves evaluating recorded sales calls, identifying strengths and gaps in sales conversations, and providing actionable insights to improve sales effectiveness.Key Responsibilities:Evaluate...

Job Title: Senior Tax Compliance Specialist">About the Role:">We are seeking an experienced and detail-oriented professional to oversee the end-to-end management of sales and use tax compliance for our operations. The ideal candidate will have strong expertise in multi-state US indirect taxation and hands-on experience with sales tax filings, audits, and tax...

Job Title : Service Desk SpecialistWe are seeking a motivated and skilled Service Desk Specialist to join our team. This is an exciting opportunity for someone who wants to work in a fast-paced environment and contribute to the success of our organization.In this role, you will be responsible for providing exceptional customer service to clients through...