
Customer Experience Quality Specialist
8 hours ago
We are seeking a skilled professional to ensure the effectiveness and quality of customer interactions. This role involves evaluating recorded sales calls, identifying strengths and gaps in sales conversations, and providing actionable insights to improve sales effectiveness.
Key Responsibilities:
- Evaluate recorded sales calls against defined quality standards.
- Collaborate with trainers to design solutions for skill gaps and recommend process improvements.
- Provide constructive feedback and suggest practical solutions to enhance team performance.
Requirements:
- 1–3 years of experience in quality analysis, call auditing, or training support.
- Strong listening, analytical, and reporting skills.
- Excellent communication and interpersonal skills.
We offer a dynamic work environment and opportunities for growth and development.
-
Customer Experience Specialist
7 hours ago
Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000Customer Experience Specialist Role SummaryThe primary focus of this Customer Experience Specialist is to ensure a seamless and positive customer journey by handling customer inquiries, resolving issues, and collecting feedback to enhance overall customer satisfaction.Key ResponsibilitiesProvide top-notch customer service through phone, email, and chat...
-
Dining Experience Specialist
3 days ago
Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 4,00,000Job Title: Dining Experience Specialist">Greet and seat customers, taking food and beverage orders and accurately entering them into the ordering system. Provide recommendations on menu items while ensuring all orders are filled quickly and accurately, with high-quality food. Offer attentive service by refilling drinks as needed and checking diners' needs...
-
Customer Experience Specialist
7 hours ago
Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 1,50,000Delivering exceptional customer experiences requires a unique blend of passion and strategic thinking. To achieve business goals, you need to be adept at handling complex customer queries and providing effective solutions.Key Responsibilities:Handle customer inquiries promptly and provide timely resolutions.Manage and respond to customer feedback to ensure...
-
Customer Experience Specialist
2 days ago
Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000Job Opportunity: CX Intern">We are seeking an individual to join our team as a Customer Experience Intern. This role is perfect for someone who is passionate about delivering exceptional customer service and is looking to gain hands-on experience in a dynamic environment.">Key Responsibilities:">">Provide prompt and professional responses to customer...
-
Airport Customer Experience Manager
3 days ago
Lucknow, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000Airport Experience SpecialistAs a key member of our airport team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for passengers. Your main focus will be on ensuring that every passenger has a seamless travel experience.Key Responsibilities:Welcome and assist passengers at key touch points within the...
-
Customer Engagement Specialist
10 hours ago
Lucknow, Uttar Pradesh, India beBeeRetention Full time ₹ 7,00,000 - ₹ 11,00,000Job Title: Customer Engagement SpecialistWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Key...
-
Customer Experience Ambassador
3 days ago
Lucknow, Uttar Pradesh, India beBeeHospitality Full time ₹ 22,00,000 - ₹ 27,00,000Role OverviewAs a Guest Service Associate, you will be an integral part of our hotel's team, delivering exceptional guest experiences and ensuring that every stay is memorable and impactful.Key Responsibilities:Ensure a high level of quality in cleaning guest rooms with attention to detail.Monitor stock levels of guest amenities, cleaning supplies, and linen...
-
Brand Customer Experience Specialist
5 hours ago
Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 8,00,000Job OpportunityWe are seeking a highly skilled and customer-focused professional to join our team in providing exceptional support to influencers, brands, and users.The successful candidate will be the first point of contact for inbound queries, emails, and calls to resolve issues and provide accurate information.Key Responsibilities:Act as the primary point...
-
Software Quality Assurance Specialist
7 hours ago
Lucknow, Uttar Pradesh, India beBeeQuality Full time ₹ 15,00,000 - ₹ 20,00,000Job OverviewThe role of a Quality Assurance Specialist involves ensuring the delivery of secure and reliable software across various platforms. The primary responsibilities include test planning, code quality management, vulnerability scanning, and release readiness.Main Responsibilities:Develop and execute comprehensive test plans for application interfaces...
-
Senior Customer Experience Representative
12 hours ago
Lucknow, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878Customer Support RepresentativeThis is a key role within our organization, where you will be the first point of contact for our customers. Your primary objective will be to ensure customer satisfaction by handling inquiries, resolving issues and providing support across various communication channels.ResponsibilitiesHandle inbound and outbound calls, emails...