Technical Support Specialist

4 days ago

Pune Bengaluru Bangalore Kolkata, India beBeeNetwork Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description

This role involves supporting day-to-day IT operations in designated locations. Responsibilities include LAN/WAN network support, telephony support, printer support, laptops and desktops support.

  • Providing information security support including virus protection, backups, recovery and audits.
  • Resolving help desk incidents against service level agreements, identifying, tracking and resolving IT related issues.
  • Managing end user support and executive office/senior management IT support in a working environment.
  • IT asset inventory management, stock takes and audits.

About You

  • A minimum of 0-2 years relevant experience in LAN/WAN and technical/hardware support.
  • Familiarity with one or more operating systems such as Microsoft Windows 10/11.
  • Completion of hardware/networking course.
  • Knowledge of Microsoft OS, TCP/IP.
  • Exposure to DNS/DHCP, WAN and LAN technologies.
  • Business and requirements analysis skills.
  • Possess a valid two wheeler license for occasional travel.
Benefits
  • Competitive salary package.
  • Statutory benefits (PF, ESI, Bonus & Gratuity).
  • Day shifts only.
  • Employee discounts.
  • Health insurance.

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