Customer Success Advocate

Job OverviewThe ideal candidate will play a crucial role in supporting the academic success of students, ensuring they have a smooth journey by managing administrative processes and providing timely assistance.Key Responsibilities:Act as the first point of contact for newly enrolled students, guiding them through campus resources, policies, and academic...

Customer Success Associate - Cybersecurity (Night Shift) About Strobes Strobes is a leading provider of Continuous Threat Exposure Management (CTEM) solutions, offering comprehensive cybersecurity platforms to organizations worldwide. Our integrated suite includes Attack Surface Management, Penetration Testing as a Service, and Risk-Based Vulnerability...

Customer Support PositionWe are looking for a skilled Customer Support professional to join our team. The ideal candidate will be responsible for managing customer inquiries, providing timely and effective solutions, and ensuring high levels of customer satisfaction.The successful candidate will have strong expertise in customer support, excellent...

Customer Support Associate Role OverviewAs a Customer Support Associate, you will serve as the primary point of contact for US-based clients. Your role will be to provide exceptional support and ensure a positive customer experience through various communication channels.Key Responsibilities:Respond promptly to client inquiries and provide accurate...

Our ideal candidate is a problem-solver who thrives in fast-paced environments.We're looking for someone to be the first point of contact for educators, school administrators, and tech coordinators seeking support.ResponsibilitiesHandle initial and escalated support requests via email, chat, and occasional phone supportTroubleshoot technical issues across...

Job Title: Customer Service Team LeadA successful team lead is needed to drive excellent customer service and lead a team of customer support representatives. We're looking for someone who can motivate and encourage the team to achieve their targets and goals, while ensuring they have the right tools and resources to succeed.Responsibilities:Manage and lead...

Job Title: Customer Success ManagerA seasoned professional with a minimum of 5 years of experience in customer success/project management is required to drive growth and exceed performance targets for major accounts.Serve as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant...

Customer Experience ManagerThis is a full-time, on-site role for a customer-focused professional located in Bengaluru.The Customer Experience Manager will be responsible for overseeing a team of customer service representatives, ensuring customer satisfaction, resolving customer issues.Day-to-day tasks include monitoring performance, developing strategies to...

Job Title: Customer Service SpecialistWe are seeking a highly skilled and motivated Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.The ideal candidate will have excellent communication and interpersonal skills, with the ability to problem-solve...

Customer Service RepresentativeWe are seeking highly motivated and customer-focused professionals to join our team as Customer Service Representatives. As a key member of our organization, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.The ideal candidate will...