Sales and Customer Engagement Specialist

4 days ago

Mohali, Punjab, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
About This Role

As a highly skilled Customer Service Representative, you will play a crucial part in our team. Your primary focus will be on communicating effectively with clients, understanding their needs, and providing tailored solutions.

This role requires strong interpersonal skills, allowing you to build rapport with customers and resolve any issues efficiently. You will also need to maintain accurate records of customer interactions and sales activities.

Key aspects of this position include:

  • Excellent Communication Skills
  • Strong Interpersonal Abilities
  • Organizational Skills
  • Sales-oriented Approach

We are looking for a motivated individual who can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and meeting targets, we encourage you to apply for this exciting opportunity.

About the Job Description

Job Summary: The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a professional manner
  • Maintain accurate records of customer interactions and sales activities
  • Meet sales targets and exceed customer expectations

Requirements:

  • Graduation or Equivalent Qualification
  • Prior Experience in Sales or Customer Service
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-paced Environment
Benefits

This role offers excellent opportunities for growth and development within the company. Benefits include:

  • Ongoing Training and Development
  • Competitive Salary Package
  • Opportunities for Advancement
Others

In addition to the above benefits, you will have access to:

  • A Diverse and Inclusive Work Environment
  • Flexible Working Arrangements

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