Client Services Associate

3 weeks ago


Mumbai, Maharashtra, India COLIFT Expert Network Full time

About COLIFT Expert Network

We are a leading European expert network platform connecting businesses with a vast network of pre-vetted consultants and freelance experts.

Estimated Salary: $60,000 - $80,000 per year

About the Role:

You will play a vital role in ensuring our clients have access to the best possible expertise as an Associate on the Client Services team at COLIFT Expert Network.

You will be a key point of contact, understanding their specific needs and identifying the perfect experts from our network or sourcing new experts using different tools.

This role is a fantastic opportunity to gain valuable experience in the consulting industry, develop strong business acumen, and hone your communication and relationship-building skills.

Your Responsibilities:

  • Consult with Project Managers and Clients to understand project requirements and challenges.
  • Leverage research skills to identify qualified experts using various sources.
  • Evaluate expert profiles, screen candidates, and develop compelling presentations to showcase their expertise to clients.
  • Foster relationships with both clients and consultants, building trust and ensuring a smooth collaboration process.
  • Contribute to the growth of the COLIFT network by identifying and inviting new experts to join our platform.
  • Support the Client Services team with administrative tasks and project management activities as needed.

What You Will Learn:

  • Operate within a client-centric environment prioritizing their needs and satisfaction.
  • Gain exposure to diverse industries and business challenges.
  • Develop strong research and analytical skills to identify the best experts for each project.
  • Hone communication skills, both written and verbal, to build strong relationships with clients and consultants.
  • Gain experience in project management and collaboration through supporting the Client Services team.

Requirements:

  • 6 Months to 1 year of experience in recruitment or an early-career professional with previous experience from an expert network.
  • A strong communicator with excellent written and verbal skills.
  • Highly organized and detail-oriented, able to manage multiple tasks simultaneously.


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