Senior Associate Director

13 hours ago


Mumbai, Maharashtra, India Dvio Digital Private Limited Full time
About the Role

We are looking for an experienced Associate Director to join our team at Dvio Digital Private Limited. As a Senior Associate Director - Client Operations, you will play a key role in driving client success and agency growth.

Your primary responsibility will be to manage strategic relationships, ensuring exceptional service delivery and maximizing client satisfaction and retention.

You will work closely with our Strategy and Creative teams to develop and implement sell-in strategies, pre-condition clients, and protect core campaign ideas.

Key Responsibilities:
  • Develop and maintain strong client relationships, delivering value, quality, and responsiveness to meet their objectives.
  • Act as the main point of contact, deeply understanding client needs and expectations.
  • Partner with Strategy and Creative teams to develop and implement sell-in strategies, pre-condition clients, and protect core campaign ideas.
  • Lead strategic media planning, annual campaign development, and execution discussions with clients.
  • Manage project tracking, timelines, and budgets to ensure on-time, within-budget delivery.
  • Drive revenue growth through client retention, contract renewals, and maximizing client value.
  • Offer insights-led, strategic solutions to brand challenges through Provocative Planning and media tools.
  • Present integrated media solutions, covering all digital marketing channels for a comprehensive strategy.

Requirements:

  • Minimum 6+ years in an advertising or digital marketing organization is mandatory.
  • Proven experience in managing strategic relationships, ensuring exceptional service delivery, and maximizing client satisfaction and retention.
  • Strong leadership skills to drive client success and agency growth.
  • Excellent oral and written communication, with strong interpersonal skills to manage client relationships effectively.

Salary Range:

Rupees Seven Hundred Thousand to Nine Hundred Thousand per annum.



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