Client Services Associate
19 hours ago
We are a pioneering European expert network platform that bridges the gap between businesses and a pool of skilled consultants and freelance experts. Our platform enables on-demand primary insights from a global professional network.
About the Role
In this role, you will be responsible for ensuring clients receive top-notch expertise. As the primary point of contact, you will decipher their specific needs and identify suitable experts from our network or discover new talent using various tools.
Key Responsibilities:
- Collaborate with Project Managers and Clients to grasp project requirements and challenges.
- Utilize your research skills to locate qualified experts via press releases, case studies, and other sources.
- Evaluate expert profiles, assess candidates, and craft engaging presentations highlighting their expertise to clients.
- Nurture relationships with both clients and consultants, fostering trust and ensuring seamless collaboration.
- Contribute to the expansion of the COLIFT network by identifying and inviting new experts to join our platform.
- Assist the Client Services team with administrative tasks and project management activities as required.
What You Will Learn:
- Work within a client-centric environment prioritizing their needs and satisfaction.
- Gain insight into diverse industries and business challenges.
- Develop robust research and analytical skills to identify top experts for each project.
- Refine your communication skills, both written and verbal, to establish strong relationships with clients and consultants.
- Gain experience in project management and collaboration supporting the Client Services team.
Requirements:
- 6-12 months of experience in recruitment or an early-career professional with relevant experience from an expert network.
- A strong communicator with exceptional written and verbal skills.
- Highly organized and detail-oriented, capable of managing multiple tasks concurrently.
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