Client Service Representative
1 week ago
At Amplifon, we are seeking a highly skilled Client Service Representative to join our team in Mumbai, India.
The estimated salary for this role is ₹ 3,50,000 - ₹ 5,00,000 per annum, depending on experience and qualifications.
Job Description:
We are looking for a talented individual who can provide exceptional customer service and support to our clients. As a Client Service Representative, you will be responsible for:
- Handling customer inquiries and resolving issues in a timely and professional manner
- Maintaining accurate records and updating client information as needed
- Providing product information and making recommendations to clients
- Collaborating with the sales team to meet sales targets and improve customer satisfaction
- Participating in promotional activities and events to increase brand awareness
Required Skills and Qualifications:
To be successful in this role, you will need:
- A Bachelor's degree in any field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic computer skills and proficiency in Microsoft Office
- Knowledge of customer service principles and practices
Benefits:
We offer a competitive salary, medical insurance, and opportunities for career growth and development.
Other Responsibilities:
In addition to the above responsibilities, you will also be required to:
- Attend training sessions and workshops to improve your skills and knowledge
- Contribute to the development of new processes and procedures
- Participate in quality improvement initiatives to enhance customer satisfaction
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