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Client Service Representative

1 month ago

Mumbai, Maharashtra, India Amplifon Full time

At Amplifon, we are seeking a highly skilled Client Service Representative to join our team in Mumbai, India.

The estimated salary for this role is ₹ 3,50,000 - ₹ 5,00,000 per annum, depending on experience and qualifications.

Job Description:

We are looking for a talented individual who can provide exceptional customer service and support to our clients. As a Client Service Representative, you will be responsible for:

  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and updating client information as needed
  • Providing product information and making recommendations to clients
  • Collaborating with the sales team to meet sales targets and improve customer satisfaction
  • Participating in promotional activities and events to increase brand awareness

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A Bachelor's degree in any field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office
  • Knowledge of customer service principles and practices

Benefits:

We offer a competitive salary, medical insurance, and opportunities for career growth and development.

Other Responsibilities:

In addition to the above responsibilities, you will also be required to:

  • Attend training sessions and workshops to improve your skills and knowledge
  • Contribute to the development of new processes and procedures
  • Participate in quality improvement initiatives to enhance customer satisfaction