Customer Experience Associate

About RateGain: RateGain is a leading provider of SaaS products that empower travel and hospitality companies to maximize revenue through cognitive revenue management, smart e-distribution, and brand engagement. With a global presence, RateGain supports 250,000+ hotel properties by providing 240 billion rate and availability updates, powering over 30 million...

About RateGainRateGain is a leading provider of SaaS products that empower travel and hospitality companies to optimize their revenue management, distribution, and brand engagement strategies. With a global presence and a portfolio of innovative solutions, RateGain supports over 250,000 hotel properties worldwide, providing 240 billion rate and availability...

At Testbook, we are seeking a highly skilled Product Care Specialist to join our team. The Customer Support Intern will be responsible for receiving, investigating, and responding to all customer inquiries regarding our products and services. This role will involve troubleshooting and coordinating with various internal departments to resolve problems...

Job Title: Customer Support AssociateJob Description:We are seeking a Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. This role offers an excellent opportunity to learn the fundamentals of customer support and develop strong...

Job Title: Customer Support AssociateJob Description:We are seeking a highly motivated and customer-focused Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will play a crucial role in providing exceptional customer experiences through various communication channels, including calls, emails, and chats. Your...

About the Role:Emrold Management Services Private Limited is a private administration company based out of Lucknow, India. The company specializes in providing human resources services. For more information, please visit our website at http://emrold.in.Job Overview:We are seeking a motivated individual to join our team as a Customer Sales Associate. As a...

About RateGain:RateGain is a leading provider of software as a service (SaaS) products that empower travel and hospitality companies to make more revenue every day. As a global company, we support 250,000+ hotel properties with 240 billion rate and availability updates, powering over 30 million bookings. Our solutions are trusted by 25 out of the top 30...

We are seeking a skilled Customer Service Associate to join our team at VisionaryHireKey ResponsibilitiesHandling inbound and outbound calls to provide exceptional customer supportConducting surveys to collect data on customer satisfaction and churn rateAnalyzing and reporting customer dataCommunicating with customers through various channelsMaking...

At INNOVISION Limited, we are seeking a highly skilled CUSTOMER RELATIONSHIP ASSOCIATE to join our team. The ideal candidate will have strong communication skills, with the ability to persuade and influence others.Key ResponsibilitiesMake outbound calls to potential customers to generate leads.Persuade customers to purchase company products or...

Job Title: Senior Collections Associate - Customer CareAs a Senior Collections Associate - Customer Care, you will be responsible for resolving complex client situations by applying your knowledge and skills acquired through job experience. Your primary goal will be to ensure accurate and timely completion of transactions to meet or exceed client Service...

About RateGain:RateGain is a leading provider of SaaS products that empower travel and hospitality companies to optimize their revenue management, distribution, and guest engagement strategies. With a global presence and a portfolio of innovative solutions, RateGain supports over 250,000 hotel properties worldwide, processing 240 billion rate and...

Customer Care and Retention Associate ManagerMonotype is a global leader in fonts and type technology, and we're expanding our team in Australia, UK, US, and India. We're looking for a Customer Care and Retention Associate Manager to join our team in Australia, UK, US, and India.About the RoleThe Customer Care and Retention Associate Manager will be...

We are seeking a highly skilled Customer Support Representative to join our VisionaryHire team in Noida. As a Customer Support Associate, you will be responsible for handling inbound and outbound calls, transferring them to the relevant agent or department, and conducting surveys to collect customer satisfaction data.Key Responsibilities:Handling inbound and...

Job Title: Process AssociateAbout the Role: We are seeking a skilled Process Associate to join our team at Help2Hire. As a Process Associate, you will be responsible for providing exceptional customer service to our clients and resolving any issues that may arise.Key Responsibilities:Work from our office location in NoidaSalary up to 28k in hand5 days...

About BrandMuscleBrandMuscle is seeking a highly skilled Local Marketing Sales Consultant to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with our local partners and implementing client marketing programs.Key ResponsibilitiesDevelop and maintain accurate records of conversations and...

Job Summary:Iron Systems is seeking a skilled Customer Support Associate-ICC to manage our company's customer services programs. This role requires a strong analytical mindset and excellent communication skills to ensure seamless support to our customers in 70+ countries.Responsibilities:Monitor support cases and ensure timely closure in accordance with...

About Testbook: A leading EdTech platform established 10 years ago, Testbook focuses on Government & Private Job Exams with an eye to capture Banking, SSC, Railways, GATE, UPSC, Teaching and many more categories. With a registered user base of over 4.2 Crore students, 700+ crore questions solved on the WebApp, and a knockout Android App, Testbook is poised...

Key ResponsibilitiesDrive customer satisfaction and Net Promoter Score for the brand with insights to operations and marketing for intervention and improvement.Manage bottom quartile performance on key indicators such as concerns, NPS, and other relevant metrics.Lead end-to-end customer issue management and resolution, ensuring guest win-back.Have a good...

Roles and ResponsibilitiesDrive customer satisfaction and net promoter score for the brand by leveraging insights to inform operations and marketing strategies.Develop and implement bottom quartile management strategies to improve key performance indicators such as concerns and NPS.Own end-to-end customer issue management and resolution, ensuring guest...

Roles and ResponsibilitiesDrive customer satisfaction and net promoter score for the brand by analyzing data and collaborating with operations and marketing teams to implement improvements.Manage bottom quartile performance on key indicators such as concerns and NPS.End-to-end customer issue management and resolution, ensuring guest win-back and...