Customer Experience Associate
3 weeks ago
At Testbook, we are seeking a highly skilled Product Care Specialist to join our team. The Customer Support Intern will be responsible for receiving, investigating, and responding to all customer inquiries regarding our products and services. This role will involve troubleshooting and coordinating with various internal departments to resolve problems efficiently.
Key Responsibilities:
- Interact with customers via phone, email, or online chat to address their concerns and resolve issues.
- Provide in-depth support for customer care initiatives, including automated provisioning, online billing, order tracking, and account management.
- Solicit opportunities for cross-selling and up-selling within the customer care experience.
- Monitor and report relevant customer care performance metrics.
- Capture and apply customer feedback to improve our services.
About Testbook: As a leading provider of innovative solutions, we value excellent customer service and strive to deliver exceptional experiences. Our team is dedicated to making a positive impact, and we are looking for like-minded individuals to join us.
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Customer Experience Associate
4 weeks ago
Noida, Uttar Pradesh, India RateGain Full timeAbout RateGain: RateGain is a leading provider of SaaS products that empower travel and hospitality companies to maximize revenue through cognitive revenue management, smart e-distribution, and brand engagement. With a global presence of 250,000+ hotel properties, RateGain provides 240 billion rate and availability updates, powering over 30 million bookings....
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Noida, Uttar Pradesh, India RateGain Full timeAbout RateGain: RateGain is a leading provider of SaaS products that empower travel and hospitality companies to maximize revenue through cognitive revenue management, smart e-distribution, and brand engagement. With a global presence, RateGain supports 250,000+ hotel properties by providing 240 billion rate and availability updates, powering over 30 million...
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Customer Experience Associate
2 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Support SpecialistJob Description:MyOperator is seeking a Customer Support Specialist to join its team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients. You will assist clients primarily through calls, emails, and chats, providing a smooth and supportive experience.Key...
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Noida, Uttar Pradesh, India RateGain Full timeAbout RateGainRateGain is a leading provider of SaaS products, which help travel and hospitality companies achieve cognitive revenue management, smart e-distribution, and brand engagement. We empower our clients to maximize revenue every day. Our company supports 250,000+ hotel properties globally by providing 240 billion rate and availability updates and...
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Customer Service Associate
2 weeks ago
Noida, Uttar Pradesh, India HELLO MISTRI Full timeJob Title: Customer Service AssociateAbout the Role: Hello Mistri is hiring a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for resolving customer queries over calls and providing end-to-end resolution to customers.Key Responsibilities: Resolve customer queries over callsProvide end-to-end resolution to...
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Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Support AssociateJob Description:We are seeking a Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. This role offers an excellent opportunity to learn the fundamentals of customer support and develop strong...
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Customer Support Associate
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Support AssociateJob Description:We are seeking a highly motivated and customer-focused Customer Support Associate to join our team at MyOperator. As a Customer Support Associate, you will play a crucial role in providing exceptional customer experiences through various communication channels, including calls, emails, and chats. Your...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: CUSTOMER SUPPORT ASSOCIATEAt MyOperator, we are seeking a passionate and self-driven CUSTOMER SUPPORT ASSOCIATE to join our team. As a Customer Support Associate, you will be the first point of contact for our clients and will be responsible for providing them with exceptional support and service.Key Responsibilities:Respond to customer inquiries...
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Customer Sales Associate
3 weeks ago
Noida, Uttar Pradesh, India Emrold Management Services Private Limited Full timeAbout the Role:Emrold Management Services Private Limited is a private administration company based out of Lucknow, India. The company specializes in providing human resources services. For more information, please visit our website at http://emrold.in.Job Overview:We are seeking a motivated individual to join our team as a Customer Sales Associate. As a...
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Associate Consultant – Customer Experience
3 weeks ago
Noida, Uttar Pradesh, India RateGain Full timeAbout RateGain:RateGain is a leading provider of software as a service (SaaS) products that empower travel and hospitality companies to make more revenue every day. As a global company, we support 250,000+ hotel properties with 240 billion rate and availability updates, powering over 30 million bookings. Our solutions are trusted by 25 out of the top 30...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Freshers - NoidaAbout the Role:MyOperator is seeking a Customer Support Associate to join our team in Noida. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various communication channels. This role is ideal for recent graduates or final-year students in any field with a...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India VisionaryHire Full timeWe are seeking a highly skilled Customer Support Associate to join our team at VisionaryHire. The ideal candidate should possess excellent communication skills in English and Hindi, with a minimum of 6 months of experience in the BPO industry.• We are hiring for the Malayalam language.• Good typing speed is a must.• Prior experience in a blended...
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Customer Service Associate
3 weeks ago
Noida, Uttar Pradesh, India VisionaryHire Full timeWe are seeking a skilled Customer Service Associate to join our team at VisionaryHireKey ResponsibilitiesHandling inbound and outbound calls to provide exceptional customer supportConducting surveys to collect data on customer satisfaction and churn rateAnalyzing and reporting customer dataCommunicating with customers through various channelsMaking...
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Customer Support Associate
2 weeks ago
Greater Noida, Uttar Pradesh, India Emrold Management Services Private Limited Full timeCustomer Support Associate Job DescriptionAt Emrold Management Services Private Limited, we are seeking a skilled Customer Support Associate to join our team. The ideal candidate will possess excellent communication skills, a strong customer service ethos, and experience in tele sales and customer support.Key Responsibilities:Answer customer inquiries and...
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Customer Relationship Associate
3 weeks ago
Noida, Uttar Pradesh, India INNOVISION Limited Full timeAt INNOVISION Limited, we are seeking a highly skilled CUSTOMER RELATIONSHIP ASSOCIATE to join our team. The ideal candidate will have strong communication skills, with the ability to persuade and influence others.Key ResponsibilitiesMake outbound calls to potential customers to generate leads.Persuade customers to purchase company products or...
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Technical Support Specialist
3 days ago
Noida, Uttar Pradesh, India NTT DATA Full timeJob OverviewAt NTT DATA, we are committed to delivering exceptional customer experiences through our innovative solutions. As a Technical Support Specialist - Customer Experience, you will play a vital role in ensuring that our customers receive top-notch support and service.About the RoleWe are seeking an experienced Technical Support Specialist to join our...
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Customer Care and Retention Associate Manager
4 weeks ago
Noida, Uttar Pradesh, India Monotype DACH Full timeCustomer Care and Retention Associate ManagerMonotype is a global leader in fonts and type technology, and we're expanding our team in Australia, UK, US, and India. We're looking for a Customer Care and Retention Associate Manager to join our team in Australia, UK, US, and India.About the RoleThe Customer Care and Retention Associate Manager will be...
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Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India VisionaryHire Full timeWe are seeking a highly skilled Customer Support Representative to join our VisionaryHire team in Noida. As a Customer Support Associate, you will be responsible for handling inbound and outbound calls, transferring them to the relevant agent or department, and conducting surveys to collect customer satisfaction data.Key Responsibilities:Handling inbound and...
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Process Associate
3 weeks ago
Noida, Uttar Pradesh, India Help2Hire Full timeJob Title: Process AssociateAbout the Role: We are seeking a skilled Process Associate to join our team at Help2Hire. As a Process Associate, you will be responsible for providing exceptional customer service to our clients and resolving any issues that may arise.Key Responsibilities:Work from our office location in NoidaSalary up to 28k in hand5 days...
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Customer Support Associate
4 days ago
Noida, Uttar Pradesh, India HireBloc Ventures Pvt Ltd Full timeHireBloc Ventures Pvt Ltd is seeking a Customer Support Associate to join its team. The ideal candidate will have excellent communication skills and a customer-centric approach.Company Overview:We are a dynamic company that values innovation and excellence in all aspects of our business. Our mission is to provide exceptional customer service, and we strive...