Customer Support Associate

2 weeks ago


Noida, Uttar Pradesh, India MyOperator Full time
Job Title: Freshers - Noida

About the Role:
MyOperator is seeking a Customer Support Associate to join our team in Noida. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various communication channels. This role is ideal for recent graduates or final-year students in any field with a keen interest in customer support.

Key Responsibilities:
  • Develop a foundational understanding of MyOperator's products and services.
  • Provide quick, professional, and accurate responses to customer inquiries, including questions on orders, quotes, product issues, and general inquiries.
  • Support ticket management, ensuring written communication is clear and customer-friendly.
  • Meet personal and team targets by learning to explain the benefits of MyOperator's services and identifying opportunities to add value for clients.


Requirements:
  • Recent graduate or final-year student in any field with a keen interest in customer support.
  • Strong communication skills and a customer-focused approach.
  • Basic organizational and time-management skills.
  • Willingness to learn negotiation and client interaction techniques.
  • Ability to work from the office (WFO) in Noida Sector 2.
  • Availability for a rotational shift schedule.


Benefits:
  • Device reimbursement.
  • Work from Office - Noida Sector 2 office location.
  • Opportunity for full-time conversion based on performance.


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