South-II Regional Applications Specialist

6 days ago


Chennai, Tamil Nadu, India Lifelancer Full time
Unlock Your Potential as a Regional Application Manager - South-II

We are seeking an exceptional individual to join our team as a Regional Application Manager - South-II. This is an exciting opportunity to lead and manage a diverse region, driving business partnerships and client engagement.

About the Role:

  • Lead client engagement, business partnerships, and team management for the South-II region
  • Collaborate with Sales, Service, and Customer Support teams to drive business growth
  • Manage a 7-member team, providing guidance and support to ensure seamless operations
  • Promote product education and training programs to enhance client retention
  • Foster strong relationships with key customers, gathering feedback to inform business strategies

Responsibilities:

Client Engagement:
  • Ensure timely application support across all modalities in the region
  • Develop and maintain strong relationships with clients, including self-clients and direct clients
  • Conduct regular site visits, gather customer feedback, and report back to leadership to enhance customer experiences
Business Partnership:
  • Collaborate with team members, customers, and experts to generate field data, application notes, and publications to support marketing efforts
  • Work on menu expansion projects, charters, and business development initiatives within the region
  • Support Sales teams with pre-sales presentations and product demonstrations
Team Management:
  • Recruit, retain, and manage the frontline associates, ensuring minimal disruption to business operations
  • Solicit feedback from team members, address concerns, and provide professional support and solutions
  • Oversee daily work, supervise KPI completion, and encourage process adherence
Technical Expertise and Networking:
  • Develop key relationships with Application Specialists, Regional Managers, and other stakeholders to share best practices and achieve operational goals
  • Contribute to cross-functional projects, audits, and documentation revisions
  • Pose technical expertise in specific product lines, instructing others, and completing complex application calls

Requirements:

  • Bachelor's or Master's degree in Science or Medical Lab Technology
  • Minimum 8 years of experience in diagnostics, with at least 3 years of team management or mentoring experience
  • Excellent communication, problem-solving, and relationship-building skills
  • Able to adapt to changing priorities and extensive travel required

What We Offer:

  • An estimated salary of ₹12,00,000 - ₹18,00,000 per annum
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Competitive benefits package

About Lifelancer:

Lifelancer is a leading talent-hiring platform connecting professionals with opportunities in life sciences, pharma, and IT domains. Join us in shaping the future of healthcare and technology



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