Business Operations Specialist

2 weeks ago


Gurgaon, Haryana, India Gartner Full time
About the Role

This role is part of the Global Sales Strategy and Operations (GSSO) group in Gartner, responsible for increasing sales productivity through various business critical initiatives.

As a Business Analyst, you will be the strategic partner for Service Leadership across Global Services & Delivery (GS&D), supporting clients and Gartner's indispensable insights, advice, and tools.

Key Responsibilities
  • Partner with Gartner's Sales & Services leaders to support new & existing Service alignment requests.
  • Establish best practices for territory alignment processes to support process excellence.
  • Lead Issue Resolution project in TP&A by identifying, resolving critical issues, and communicating with stakeholders.
  • Analyse and execute existing and future opportunities for TP&A to implement process improvements.
  • Conduct structured analysis and visualization of large data to identify trends in KPIs and create weekly/monthly reporting.
Requirements
  • 3-5 years of management consulting or business analysis & operations experience.
  • Exceptional analytical skills, including high proficiency with Microsoft Excel, data analysis, etc.
  • Relevant experience in process management and PMO.
  • Excellent PowerPoint presentation and advanced excel skills.
  • Strong command over understanding data and business context.
What We Offer
  • Competitive salary, generous paid time off policy, and more.
  • India: Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP).
  • Collaborative, team-oriented culture that embraces diversity.
  • Professional development and unlimited growth opportunities.


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