Operations Specialist

2 weeks ago


Gurgaon, Haryana, India Agoda Full time

The Opportunity:

Key Objective: As an Operations Specialist – Business Analysis and Operations in the Supply Team, you will be responsible for implementing global, regional, and country initiatives and experiments. You'll collaborate with leadership to set optimal quarterly KPIs for the sales team and act as the go-to person for Agoda processes and systems, making you the backbone for Supply Operations in the Indian Subcontinent. Utilizing data and in-depth market insights, you will identify growth opportunities and challenges, and build scalable action plans to address them. You'll also develop and implement ideas based on your findings to help achieve the key objectives of the Supply Team.

Who We're Looking For: We seek an individual with strong project management and analytical skills, coupled with marketplace knowledge and a high level of operational savvy. The ability to establish and develop long-term relationships with key stakeholders is crucial. A driven personality, strong leadership, effective communication, disciplined work habits, and attention to detail are essential for success in this role.

In this Role, You'll Get To:

  • Become a specialist in Agoda's Supply Team systems/tools
  • Work closely with senior leadership, account management, and business development teams to form and execute market go-to strategies
  • Drive and project manage key initiatives in strategic value areas, operational and process optimization
  • Support and develop Agoda Supply Team systems and tools

Requirements:

  • Bachelor's degree or equivalent
  • Operations or analytics experience with a proven track record in handling multiple projects
  • Excellent problem-solving skills
  • Strong numerical and analytical skills
  • Strong interpersonal skills


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