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**Cisco UCCE CVP Solutions Expert**

2 weeks ago

Rajkot, Gujarat, India beBeeEngineer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Cisco UCCE CVP Professional

Design and deliver Cisco Unified Contact Center Enterprise (UCCE) and Cisco Customer Voice Portal (CVP) solutions for clients. Collaborate with solution architects to create technical presentations, provide subject matter expertise, and support estimation, scoping, and proposal development.

The ideal candidate will have experience with cloud-based contact center solutions, such as Webex Contact Center or Amazon Connect, along with a solid understanding of DevOps practices and automation tools like Ansible, Python, or PowerShell.

We are seeking a proactive engineer who can identify and implement technical solutions, foster knowledge sharing, and drive innovation. The candidate should be comfortable with change, able to quickly learn new technologies, and thrive in a fast-paced environment.

Responsibilities include designing architectures, analyzing business requirements, and integrating Cisco UCCE and CVP with third-party applications. Develop, update, and troubleshoot CVP VXML applications and ICM scripts to support dynamic routing, self-service, and intelligent call distribution.

This role requires strong communication skills, with the ability to translate technical concepts into business-focused language. The candidate should be able to work effectively in cross-functional teams, valuing input and fostering an inclusive culture.

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