Customer Service Representative
3 weeks ago
**About Finderbro**
We are a reputed company looking for talented individuals to join our team as Customer Service Representatives. As part of our international voice process, you will be interacting with clients from around the world.
**Salary and Benefits**
We offer a competitive salary package, with an estimated €30,000 - €33,000 per annum, depending on experience. Our benefits include rotational shifts, 5.5 days working, and flexible work arrangements.
**Job Description**
We are seeking candidates who possess excellent verbal and written communication skills in English. You will be responsible for handling customer queries, providing prompt and accurate responses, and resolving customer complaints in a professional and friendly manner.
**Requirements and Qualifications**
To succeed in this role, you should have:
- a junior-level qualification or equivalent experience
- 1-3 years of experience in a similar role
- excellent communication and interpersonal skills
- customer-oriented mindset with good problem-solving skills
- ability to handle customer complaints with patience and empathy
**Responsibilities and Skills**
Your key responsibilities will include:
- handling customer queries and providing prompt and accurate responses
- assisting customers with product information, pricing, and order status
- resolving customer complaints and ensuring customer satisfaction
- interacting with international clients in a professional and friendly manner
**Why Work with Us?**
We offer a dynamic and fast-paced work environment, with opportunities for growth and development. Our team is committed to delivering exceptional customer service, and we are looking for like-minded individuals to join us.
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