Customer Service Representative
1 week ago
FinderBro is a leading provider of business process outsourcing solutions. We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our voice process.
About the Role:
This is an exciting opportunity for a talented individual to work with a dynamic company and make a real difference in the lives of our customers.
Key Responsibilities:
- Manage inbound and outbound voice calls to assist customers with their inquiries.
- Resolve customer issues efficiently and professionally to ensure high satisfaction.
- Maintain detailed records of customer interactions and updates in the system.
- Collaborate with team members to meet daily and weekly targets.
- Adhere to company protocols and quality standards in all customer interactions.
Requirements:
- Education: Graduate degree required.
- Experience: Relevant experience in a BPO/voice process is advantageous.
- Skills:
- Excellent English communication skills (both spoken and written).
- Proficiency in basic computer operations.
- Ability to handle rotational shifts, including night shifts.
Benefits:
- Salary: ₹27,000 - ₹34,000 per month.
- Working Days: 5 days a week.
- Location: Jaipur, India.
- Accommodation: 14 days of accommodation provided for new joiners.
- Transport: Cab facilities are available for convenient commuting.
About FinderBro:
FinderBro is a rapidly growing company that offers a range of business process outsourcing solutions to clients across various industries. We pride ourselves on our commitment to excellence and our dedication to delivering high-quality services to our customers.
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