Remote User Support and Community Engagement Specialist

6 days ago

Palakkad, Kerala, India beBeeInternship Full time ₹ 40,000 - ₹ 60,000

Immerse yourself in shaping experiences for millions across the globe as a Community Outreach Intern.

This role offers unparalleled opportunities to gain real-world experience in user support and community engagement while working remotely. You'll have the chance to:

  • Impact at Scale: Be part of shaping experiences that resonate with diverse communities worldwide.
  • Rewarding Journey: Enjoy competitive compensation, equity options, and growth that parallels the company's success.
  • Learn with the Best: Collaborate directly with founders and industry pioneers supported by esteemed investors.
  • Freedom to Thrive: Enjoy an unlimited leave policy and ownership of your work.
  • Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.

In this capacity, you will be building connections and creating meaningful user experiences through:

  • User Calling – Helping onboard new users, re-engaging inactive ones, and supporting retention through proactive conversations.
  • Query Resolution – Handling user queries via calls with empathy and efficiency.
  • Community Management – Organizing virtual meetups, facilitating doubt-clearing sessions, and addressing hotline concerns.
  • Feedback Collection – Gathering user insights to improve our product and support.
  • Relationship Building – Fostering trust and long-term engagement with our users.

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