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UK Customer Support Specialist
1 month ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Woodsforce Solutions in Chandigarh IT Park. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
About the Role:
- Provide exceptional customer service via phone, email, and chat platforms
- Respond to customer inquiries in a timely and professional manner
- Collaborate with internal teams to resolve customer concerns and issues
- Consistently meet or exceed customer satisfaction targets
Requirements:
- At least 6 months of experience in international customer service
- Strong English language skills, both written and verbal
- Ability to work effectively in a team environment
- Flexibility to adapt to changing priorities and deadlines
Benefits:
- Competitive salary of upto Rs. 30,000 CTC + incentives up to Rs. 6-8,000 per month
- Average salary estimated around Rs. 32,600 per month based on 5.5 days working, cabs (pick n drop), 9 hours Monthly rotational shifts, Week off - either Saturday or Sunday
- Ongoing training and development opportunities
- A dynamic and supportive work environment
What We Offer:
- Opportunities for career growth and advancement
- A collaborative and inclusive team culture
- Recognition and rewards for outstanding performance
- Professional development opportunities to enhance your skills and knowledge
Woodsforce Solutions is an equal opportunities employer committed to diversity and inclusion. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.