Client Account Manager

21 hours ago


Mysore, Karnataka, India beBeeAccount Full time ₹ 8,00,000 - ₹ 12,00,000
About the Role

We are seeking a seasoned Client Account Manager to spearhead our client relations. As a key representative, you will foster strong partnerships, analyze client needs, and drive campaign success through strategic guidance.

  • Client Relationship Management: Develop and maintain robust relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
  • Client Needs Assessment: Gather and analyze client briefs to comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
  • Campaign Execution: Liaise between clients and internal teams, such as creative, media, and production, to ensure seamless execution of projects while meeting client expectations and deadlines.
  • Presentation and Reporting: Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
  • Strategic Guidance: Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes.
  • Conflict Resolution: Address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
  • Staying Ahead: Keep abreast of industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
  • Client Retention: Proactively engage with clients to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention.
  • Compliance and Quality: Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency's reputation for excellence.

Requirements:

  • Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
  • 1-2 years of experience in an advertising or marketing agency environment.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with the ability to build and deliver engaging client presentations.
  • Proficient in MS Word/Excel for drafting briefs, reports, and documents.
  • Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
  • Highly organized with strong attention to detail.
  • Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
  • Passionate about advertising, brand building, and creative communication.

If you possess the essential qualities to excel in this role, we encourage you to apply via your preferred channel.



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