Contact Center Leadership Opportunity

Job Title: HR Business Partner - Contact Center Leadership Role.Description: As an HR Business Partner, you will play a key role in leading the Contact Center Vertical. This involves driving business outcomes through strategic people management practices, fostering collaboration between HR and business stakeholders, and ensuring alignment with organizational...

Job Opportunity: Contact Center Technology SpecialistThe purpose of this role is to manage the entire contact center technology infrastructure. This encompasses phone, messaging platforms, IVR, and reporting systems.Main responsibilities:Closely monitor system uptime and perform regular testing to guarantee seamless customer interactions.Analyze technology...

Job Title: Genesys Cloud Contact Center ProfessionalThe ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center operations.This role involves working closely with stakeholders in multiple countries to ensure the contact center infrastructure delivers on the desired business outcomes and meets the...

Contact Center Technology EngineerOur Technology team is the backbone of our company constantly creating testing learning and iterating to better meet the needs of our customers If you thrive in a fast-paced ideas-led environment youre in the right place This role is eligible for our hybrid work model Two days in-office Why this jobs a big deal This...

Contact Center Architect JobWe are seeking a skilled Contact Center Architect to design and implement scalable contact center solutions using Amazon Connect.This role involves integrating Amazon Connect with AWS services and external systems, providing best practices for architecture, security, and cost optimization.

Expert Contact Center Solutions EngineerOverview of the RoleAs a seasoned contact center solutions engineer, you will be responsible for designing, implementing, and supporting cutting-edge Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions.Key Responsibilities:Design and deploy scalable and efficient...

Job DescriptionJob TitleTeam Lead Contact CenterFunctionCustomer ServiceReports ToManager Customer ServiceLocationHQCTravel Required25% 50% 75%About DHL Blue Dart Express India:At Blue Dart, we go beyond delivering shipmentswe deliver trust, precision, and excellence. As Indias most reliable express logistics provider, we empower commerce by reaching over...

Position Summary: We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email,...

Senior Voice EngineerWe are seeking a highly skilled Senior Voice Engineer to join our team. In this role, you will be responsible for designing and implementing robust voice solutions that support scalable, resilient, and high-performing contact center environments.Requirements:Design architecture and analyze business requirements to create detailed design...

Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...