Accounting Training Manager

1 month ago


Jaipur, Rajasthan, India Docyt Full time
About Us

Docyt is a FinTech startup headquartered in Silicon Valley, dedicated to empowering businesses with control over their financial data. We strive to bring order to data chaos by digitizing financial data, automating income and expense workflows, and generating real-time financial statements.

Job Description

We seek an experienced Training Manager with a strong background in accounting to enhance our customer and employee training programs. This role involves updating training content, hosting webinars, and ensuring continuous customer education on our platform.

Key Responsibilities:
  • Develop and refine training materials to reflect our platform's latest features and best practices.
  • Host regular webinars for customers to facilitate real-time learning and engagement.
  • Oversee the training aspect of customer onboarding, ensuring a smooth transition and successful adoption of Docyt.
  • Conduct detailed training sessions and demonstrations to educate customers about the platform's functionalities and features.
  • Maintain effective communication with customers through various channels to address inquiries, provide support, and offer solutions.
  • Develop and maintain a structured training process to guide customers efficiently.
  • Utilize Docyt's proprietary software to assist US-based customers in understanding how to use the software.
  • Ensure the highest level of integrity to uphold the confidentiality of sensitive financial data.
  • This role may require some Saturday and Sunday flexibility, depending on the client's needs.
Requirements:
  • Undergraduate degree in finance, or commerce with an accounting concentration is highly desired.
  • Good knowledge of balance sheets, P&L statements, income and expenditure statements, reconciling a chart of accounts, posting month-end journal entries, and preparing financial reports.
  • Good verbal and English writing skills are a must for communicating with our U.S. based clients.
  • Skills:
    • Excellent knowledge of accounting and finance.
    • Strong communication and interpersonal skills, capable of building trust and rapport with customers.
    • High organizational skills and attention to detail.
    • Effective problem-solving skills and a proactive approach to customer needs.
  • Additional Requirements:
    • Work shift: Day time with US morning / evening hours intersection
Desirable Qualities:
  • A quick learner who is process-oriented and adept at managing multiple tasks and priorities effectively.
  • An empathetic approach to training, focusing on empowering users to maximize the use of our platform.
Benefits
  • Competitive compensation
  • High-impact mission-driven culture
  • FTE employment opportunity at an early-stage Silicon Valley-based startup
  • Comprehensive medical coverage
  • Company-provided laptop


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