Accounting Training Program Manager
3 weeks ago
- Develop and deliver comprehensive training programs for customers and employees on Docyt's platform.
- Host regular webinars to facilitate real-time learning and engagement.
- Oversee the training aspect of customer onboarding, ensuring a seamless transition and successful adoption of Docyt.
- Conduct detailed training sessions and demonstrations to educate customers about the platform's functionalities and features.
- Maintain effective communication with customers through various channels to address inquiries, provide support, and offer solutions.
- Collaborate with cross-functional teams to develop and maintain a structured training process that guides customers efficiently.
- Stay up-to-date with platform updates and advancements to effectively communicate changes to customers.
Requirements:
- Bachelor's degree in finance, commerce, or a related field.
- Strong knowledge of accounting principles, including balance sheets, P&L statements, and financial reporting.
- Excellent communication and interpersonal skills to build trust and rapport with customers.
- High organizational skills and attention to detail to manage multiple tasks and priorities effectively.
- Ability to work in a fast-paced environment and adapt to changing priorities.
About Us:
Docyt is a FinTech startup headquartered in Silicon Valley, passionate about giving businesses control of their financial data.
We believe that a complete, accurate, real-time financial picture empowers businesses to make timely and smart decisions, driving growth and success.
As a Training Manager at Docyt, you will play a critical role in enhancing our customer and employee training programs, ensuring they have the knowledge and skills needed to maximize the potential of our platform.
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