Senior Branch Operations Manager

2 weeks ago


Chennai, Tamil Nadu, India Waytogo Consultants Full time
Job Description

About Waytogo Consultants

We are a leading consulting firm looking for an experienced Senior Branch Operations Manager to lead our team and drive business growth.

Key Responsibilities
  • Branch Performance Monitoring: Monitor and analyze the performance of our branch, identifying areas for improvement and implementing strategies to increase sales and revenue.
  • Sales Target Achievement: Ensure that our branch consistently achieves and exceeds sales targets, with a focus on cross-selling and upselling services to customers.
  • Cross-Selling and Upselling: Develop and implement effective cross-selling and upselling strategies to increase revenue and enhance customer satisfaction.
  • Team Leadership: Lead and manage a team of sales professionals, providing guidance, coaching, and support to ensure they meet their sales targets and deliver exceptional customer service.
  • Customer Service: Foster a culture of outstanding customer service, ensuring that all customers receive a high level of service and support.
  • Process Improvement: Continuously monitor and improve processes and procedures to ensure efficiency, effectiveness, and compliance with regulatory requirements.
Requirements
  • Experience: Minimum 3 years of experience in a similar role, with a proven track record of achieving sales targets and driving business growth.
  • Qualifications: Bachelor's degree in Business Administration or a related field.
  • Skills: Excellent leadership, communication, and interpersonal skills; ability to analyze data and make informed decisions; strong problem-solving and conflict resolution skills.
What We Offer
  • Competitive Salary: ₹1,200,000 - ₹1,500,000 per annum, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development.


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