Regional Operations Manager

2 weeks ago


Chennai, Tamil Nadu, India Supreme Securities Limited Full time
Key Responsibilities

As the Regional Operations Manager at Supreme Securities Limited, you will oversee the entire branch operation to ensure seamless delivery of services. Your primary focus areas include:

  • Currency Exchange: You will manage currency exchange services while adhering strictly to RBI guidelines.
  • Remittance Services: You will oversee both outward and inward remittance processes, ensuring compliance with regulatory requirements and company policies.
  • Branch Operations Management: You will supervise daily branch functions, maintain operational excellence, and ensure a high standard of customer service.
  • Target Achievement: You will set, monitor, and achieve monthly and annual branch targets, focusing on driving profitability and growth.
  • Staff Supervision and Development: You will lead and motivate branch staff, foster a collaborative environment, and oversee training initiatives.
  • Customer Relationship Management: You will build and maintain strong relationships with clients, address their needs effectively, and enhance client satisfaction.
Requirements

To succeed in this role, you must have:

  • Proven experience in branch management within financial services, especially in forex and remittance services.
  • A strong understanding of RBI guidelines, currency exchange operations, and compliance requirements.
  • Leadership abilities with a track record of achieving targets and managing successful teams.
  • Excellent organizational, communication, and customer service skills.
What We Offer

We offer a competitive salary package, including an estimated ₹25 lakhs per annum, along with opportunities for growth and professional development. This role is ideal for an experienced, driven professional who can thrive in a fast-paced, compliance-driven environment.



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