Regional Operations Manager
2 weeks ago
As the Regional Operations Manager at Supreme Securities Limited, you will oversee the entire branch operation to ensure seamless delivery of services. Your primary focus areas include:
- Currency Exchange: You will manage currency exchange services while adhering strictly to RBI guidelines.
- Remittance Services: You will oversee both outward and inward remittance processes, ensuring compliance with regulatory requirements and company policies.
- Branch Operations Management: You will supervise daily branch functions, maintain operational excellence, and ensure a high standard of customer service.
- Target Achievement: You will set, monitor, and achieve monthly and annual branch targets, focusing on driving profitability and growth.
- Staff Supervision and Development: You will lead and motivate branch staff, foster a collaborative environment, and oversee training initiatives.
- Customer Relationship Management: You will build and maintain strong relationships with clients, address their needs effectively, and enhance client satisfaction.
To succeed in this role, you must have:
- Proven experience in branch management within financial services, especially in forex and remittance services.
- A strong understanding of RBI guidelines, currency exchange operations, and compliance requirements.
- Leadership abilities with a track record of achieving targets and managing successful teams.
- Excellent organizational, communication, and customer service skills.
We offer a competitive salary package, including an estimated ₹25 lakhs per annum, along with opportunities for growth and professional development. This role is ideal for an experienced, driven professional who can thrive in a fast-paced, compliance-driven environment.
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Regional Operations Manager
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